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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Please update the stubhub map sections to 200 GA and 300GA, see primary link below for reference

 

Gryffin
Pavilion at Toyota Music Factory | Irving, TX
Fri, Nov 18, 2022, 8:00 PM

 

https://concerts.livenation.com/event/0C005CADEB7A72BC?

 

https://www.stubhub.com/gryffin-irving-tickets-11-18-2022/event/105286479/?quantity=0&sections=16023...

 

Thank you

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Belinda Carlisle
Sat 05 Nov 2022 20:00
Pechanga Casino, Temecula, California

Stubhub Link: https://www.stubhub.com/event/150172615

Primary Link: https://www.ticketmaster.com/belinda-carlisle-temecula-california-11-05-2022/event/0A005C9292341770


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Michael Feinstein
Wed 09 Nov 2022 19:00
The Des Plaines Theatre, Des Plaines, Illinois

Stubhub Link: https://www.stubhub.com/michael-feinstein-des-plaines-tickets-11-9-2022/event/150137337/

Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=removeAllSeats


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Mannheim Steamroller
Thu 29 Dec 2022 19:30
Eccles Theater, Salt Lake City, UT



Stubhub Link: https://www.stubhub.com/mannheim-steamroller-salt-lake-city-tickets-12-29-2022/event/150342486/

Primary Link: https://my.arttix.org/29526/29562


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 

 

Greensboro Symphony Presents A German Requiem
Sat 18 Feb 2023 20:00
The Steven Tanger Center for the Performing Arts, Greensboro, NC

Stubhub Link: https://www.stubhub.com/greensboro-symphony-orchestra-greensboro-tickets-2-18-2023/event/150342877/

Primary Link: https://www.ticketmaster.com/greensboro-symphony-presents-a-german-requiem/event/2D005CE7E97552AB?re...


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Six The Musical Fort Lauderdale
Sat 15 Oct 2022 20:00
Broward Center for the Performing Arts, Fort Lauderdale, Florida


Stubhub Link: https://www.stubhub.com/six-the-musical-fort-lauderdale-fort-lauderdale-tickets-10-15-2022/event/150...

Primary Link: https://www.ticketmaster.com/event/0D005D0BEB28D9A1?refArtist=K8vZ917bYhV


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Trash Taste Live!
Fri 23 Sep 2022 20:00
Wilshire Ebell Theatre, Los Angeles, CA


Stubhub Link: https://www.stubhub.com/trash-taste-los-angeles-tickets-9-23-2022/event/150388819/

Primary Link: https://www.axs.com/events/446144/trash-taste-live-tickets


Thanks,

Quiennie

Reply
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Lotusjoyce
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team, 

 

Please update the section names of the stubhub map for this event:

 


Mary J Blige
Toyota Center - TX | Houston, TX
Sat, Oct 01, 2022, 8:00 PM

 

https://www.stubhub.com/mary-j-blige-houston-tickets-10-1-2022/event/150239929/?quantity=1

 

https://www.toyotacenter.com/events/detail/mary-j-blige?locale=en-US

 

Thank you

Reply
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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Rolling Loud Presents: Lancey Foux - Lifeinhell Tour Pt. 2

Sun 23 Oct 2022 19:00
Brighton Music Hall, Boston, MA



Stubhub Link: https://www.stubhub.com/lancey-foux-boston-tickets-10-23-2022/event/150386206/?quantity=0

Primary Link:  https://concerts.livenation.com/event/01005D18AD8C77EC


Thanks,

Quiennie

Reply
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SonnySquarebush
Stagehand

Re: NEW Map Errors on Site

When I add my tickets to section F8 it doesn't show up and it won't let me put the section my tickets are in.

 

https://www.stubhub.com/gabriel-iglesias-ontario-tickets-9-23-2022/event/150332655/?sections=1722450...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here