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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Bert Kreischer 11/12/22 9:30pm

 

Issue: No map onsite

 

Stubhub link:

https://www.stubhub.com/bert-kreischer-des-moines-tickets-11-12-2022/event/150334518/?quantity=0

 

Primary event link:

https://my.desmoinesperformingarts.org/7053/7068

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Please add the missing General Admission Balcony seated on event map.

 

Dope Lemon

The Regency Ballroom|San Francisco, CA

Mon, Oct 03, 2022, 8:00 PM

 

Stubhub Link

https://www.stubhub.com/dope-lemon-san-francisco-tickets-10-3-2022/event/150262847

 

Primary Link

https://www.axs.com/events/440085/dope-lemon-tickets

 

Thank you

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Please update the event map to all GA admission for the event below:

 

Central Cee

Big Night Live|Boston, MA

Wed, Oct 19, 2022, 7:00 PM

 

Stubhub Link:

https://www.stubhub.com/central-cee-boston-tickets-10-19-2022/event/150383314/

 

Primary Link

https://www.ticketmaster.com/central-cee-boston-massachusetts-10-19-2022/event/01005D05B5944B24/

 

Thank you

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Please update the map seat to GA VIP and General Admission only for the event below:

 

Matt Maeson (16+ Event) (Moved from Ogden Theatre)

Mission Ballroom|Denver, CO

Wed, Oct 19, 2022, 8:00 PM

 

Stubhub Link

https://www.stubhub.com/matt-maeson-denver-tickets-10-19-2022/event/105292787

 

Primary Link: https://www.axs.com/events/435737/matt-maeson-tickets?aff=usaffsongkick

 

Thank you

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team

Please update map on Stubhub for this event:

 

Amos Lee

The Riviera Theater - SC|Charleston, SC

Mon, Oct 17, 2022, 8:00 PM


Stubhub Link: https://www.stubhub.com/amos-lee-charleston-tickets-10-17-2022/event/150321243

Primary Link: https://www.ticketmaster.com/amos-lee-charleston-south-carolina-10-17-2022/event/2D005CE8AC263402

Thank you. 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site

 

MercyMe
State Theatre-Playhouse Square Center | Cleveland, OH
Sun, Nov 06, 2022, 7:00 PM

 

https://www.stubhub.com/mercyme-cleveland-tickets-11-6-2022/event/150295171/?quantity=0

 

https://www.playhousesquare.org/events/detail/mercyme-1

 

Thanks 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Community Log-In Changes May 1st
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