Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Markb11]

I know you have had significant problems with parking passes...during your latest upgrades for Chicago Bears Games specifically  the game on 9/23/22 Bears vs Texans, I tried to relist per your latest email that you sent but the Bears Parking Map and drop down list, do not show South Lot VIP parking area. Prior to your latest changes it did show this lot. Please fix

[lotus_gaymarie]

Event:  The Mavericks 12/17/22

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/the-mavericks-los-angeles-tickets-12-17-2022/event/150316338/?quantity=0

Primary event link:

https://www.axs.com/events/442693/the-mavericks-tickets

[lotus_gaymarie]

Event:  Bert Kreischer 11/12/22 9:30pm

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/bert-kreischer-des-moines-tickets-11-12-2022/event/150334518/?quantity=0

Primary event link:

https://my.desmoinesperformingarts.org/7053/7068

[mariefe_madrid]

Hi Team,

Please add the missing General Admission Balcony seated on event map.

Dope Lemon

The Regency Ballroom|San Francisco, CA

Mon, Oct 03, 2022, 8:00 PM

Stubhub Link

https://www.stubhub.com/dope-lemon-san-francisco-tickets-10-3-2022/event/150262847

Primary Link

https://www.axs.com/events/440085/dope-lemon-tickets

Thank you

[mariefe_madrid]

Hi Team,

Please update the event map to all GA admission for the event below:

Central Cee

Big Night Live|Boston, MA

Wed, Oct 19, 2022, 7:00 PM

Stubhub Link:

https://www.stubhub.com/central-cee-boston-tickets-10-19-2022/event/150383314/

Primary Link

https://www.ticketmaster.com/central-cee-boston-massachusetts-10-19-2022/event/01005D05B5944B24/

Thank you

[lotus_gaymarie]

Event:  One Night of Queen 02/26/23

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/one-night-of-queen-phoenix-tickets-2-26-2023/event/150399957/?quantity=0

Primary event link:

https://www.etix.com/ticket/p/8720128/one-night-of-queen-phoenix-celebrity-theatre

[mariefe_madrid]

Hi Team,

Please update the map seat to GA VIP and General Admission only for the event below:

Matt Maeson (16+ Event) (Moved from Ogden Theatre)

Mission Ballroom|Denver, CO

Wed, Oct 19, 2022, 8:00 PM

Stubhub Link

https://www.stubhub.com/matt-maeson-denver-tickets-10-19-2022/event/105292787

Primary Link: https://www.axs.com/events/435737/matt-maeson-tickets?aff=usaffsongkick

Thank you

[lotus_gaymarie]

Event:  Keith Sweat 11/18/22

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/keith-sweat-las-vegas-tickets-11-18-2022/event/150361322/?quantity=0

Primary event link:

https://www.axs.com/events/443851/keith-sweat-tickets?skin=virginhotel

[lotus_gaymarie]

Event:  Michael Bolton 12/18/22

Issue: No map onsite

Stubhub link:

https://www.stubhub.com/michael-bolton-tiffin-tickets-12-18-2022/event/150367464/?quantity=0

Primary event link:

https://ritz-internet.choicecrm.net/templates/RITZ/?cts_legacy_app

[mariefe_madrid]

Hi Team

Please update map on Stubhub for this event:

Amos Lee

The Riviera Theater - SC|Charleston, SC

Mon, Oct 17, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/amos-lee-charleston-tickets-10-17-2022/event/150321243

Primary Link: https://www.ticketmaster.com/amos-lee-charleston-south-carolina-10-17-2022/event/2D005CE8AC263402

Thank you.