Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

No map on site

MercyMe
State Theatre-Playhouse Square Center | Cleveland, OH
Sun, Nov 06, 2022, 7:00 PM

https://www.stubhub.com/mercyme-cleveland-tickets-11-6-2022/event/150295171/?quantity=0

https://www.playhousesquare.org/events/detail/mercyme-1

Thanks 

[Lotusjoyce]

No map on site, please update

Midland
Tucson Arena | Tucson, AZ
Fri, Sep 23, 2022, 7:30 PM

https://www.stubhub.com/midland-tucson-tickets-9-23-2022/event/105287282/

https://www.ticketmaster.com/midland-tucson-arizona-09-23-2022/event/19005CA5DDBA4323

Thanks

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

The Mavericks' Very Merry Christmas Tour

with Special Guest JD McPherson
Wed 12/07/2022 7:00 PM
Lensic Performing Arts Center

Stubhub Link: https://www.stubhub.com/the-mavericks-santa-fe-tickets-12-7-2022/event/150333568/?

Primary Link: https://tickets.lensic.org/8321/8323


Thanks,

Quiennie

[Lotusjoyce]

No map on site, please update, see the reference below

Five Finger Death Punch with Brantley Gilbert
Spokane Arena | Spokane, WA
Tue, Dec 13, 2022, 7:30 PM

https://www.stubhub.com/five-finger-death-punch-spokane-tickets-12-13-2022/event/150369413/?quantity...

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN22%3AE...

[Kaela]

Daniel Howell 

Massey Hall, Toronto, On, Canada

FRI OCT 7, 2022  7:30 PM

Incorrect Map on Site - Floor Section 100 is Seated, not GA

Existing StubHub Link with Incorrect Map:

https://www.stubhub.ca/daniel-howell-toronto-tickets-10-7-2022/event/150224446/

Primary Link with Correct Map:

https://tickets.mhrth.com/4776/4777?_ga=2.192643306.1745952169.1662863880-574541334.1662863880

[Kaela]

Marcus Mumford

Massey Hall, Toronto, On, Canada

Thu • Nov 10, 2022 • 8:00 PM

Incorrect Map on Site - Floor Section 100 is Seated, not GA

Existing StubHub Link with Incorrect Map:

https://www.stubhub.ca/marcus-mumford-toronto-tickets-11-10-2022/event/150324377/

Primary Link with Correct Map:

https://www.ticketmaster.ca/marcus-mumford-toronto-ontario-11-10-2022/event/10005CF5DD1E41E9

[Detroit]

- Event Name

Two Friends

- Event Date

10/15/2022

- Link to the event on our site

https://www.stubhub.com/two-friends-boston-tickets-10-15-2022/event/150309573/?quantity=0

- A link to a correct map (if you have one)

https://www.ticketmaster.com/two-friends-present-big-bootie-land-boston-massachusetts-10-15-2022/eve...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

John Mulaney: From Scratch
NOV 19 2022 at 07:00pm
Cofrin Family Hall

Stubhub Link: https://www.stubhub.com/john-mulaney-green-bay-tickets-11-19-2022/event/150254764/?

Primary Link: https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ANUE22%3AJM1119...


Thanks,

Quiennie

[JONA]

Hi Team,

Please update StubHub map for this event Air Supply 09/23/2022  to match the map on the primary market. Kindly see link below for reference:

https://www.ticketmaster.com/event/1B005ADEC0F05A8F?

Thanks,

Jona

[JONA]

Hi Team,

Please update StubHub map for Air Supply 09/24/2022

to match the map on the primary market. Kindly see link below for reference:

https://www.ticketmaster.com/event/1B005ADEC1D25AE7?

Thanks,

Jona