StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

crumblindown · ‎09-12-2022

Lindsey Buckingham

Brown Theatre

Louisville, KY

Good afternoon. Please update the venue to be "Brown Theatre". You have the incorrect venue listed. This is a totally different building about a mile away.

Also, here's the seating chart for the Brown Theatre.

https://www.stubhub.com/lindsey-buckingham-louisville-tickets-10-27-2022/event/150348250/

https://www.kentuckyperformingarts.org/images/default-source/shows/seating-charts/brown-seat-chart.j...

Quiennie · ‎09-12-2022

Hi Team,

Please update map on Stubhub for this event: Trash Taste 09/23/22

Stubhub Link: https://www.stubhub.com/trash-taste-los-angeles-tickets-9-23-2022/event/150388819/

Primary Link: https://www.axs.com/events/446144/trash-taste-live-tickets

Thanks,

Quiennie

ticketmvp · ‎09-12-2022

The NHRA Carolina Nationals from 9/23 to 9/25 at Charlotte Motor Speedway have some map errors:

Fri, 9/23 - Sections MM-YY are general admission and not reserved
Sat, 9/24 - incorrect map of Charlotte Motor Speedway when seating chart should be the dragway
Sun, 9/25 - incorrect map of Charlotte Motor Speedway when seating chart should be the dragway