Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[superstar44]

The following events have incorrect seating charts:

Missing the Pit area in front of the stage:

EVENT:

https://www.stubhub.com/311-los-angeles-tickets-11-12-2022/event/105285512/

CORRECT SEATING CHART:

https://concerts.livenation.com/311-los-angeles-california-11-12-2022/event/09005CABD9315724?_ga=2.1...

The entire Floor area is General Admission for both shows:

EVENT:

https://www.stubhub.com/death-cab-for-cutie-seattle-tickets-10-27-2022/event/105287271/

EVENT:

https://www.stubhub.com/death-cab-for-cutie-seattle-tickets-10-26-2022/event/105285565/

CORRECT SEATING CHART:

https://www.ticketmaster.com/search?q=death%2Bcab%2Bseattle&global=true

The Floor area is incorrect.  There are multiple reserved seating areas:

https://www.stubhub.com/karol-g-houston-tickets-9-29-2022/event/105264556/

CORRECT SEATING CHART:

https://www.axs.com/events/430400/karol-g-tickets

[angeldulce18]

Hi Team,

Please update missing event map.

Stubhub Link

Trash Taste Tickets - StubHub

Primary Link

https://www.bochcenter.org/events/detail/trashtaste

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Trevor Wallace
Thu 08 Dec 2022 19:00
Boulder Theater, Boulder, CO

Stubhub Link: https://www.stubhub.com/trevor-wallace-boulder-tickets-12-8-2022/event/150411276/

Primary Link: https://www.axs.com/events/443119/trevor-wallace-tickets


Thanks,

Quiennie

[1717]

-Clemson Tigers Football

-9/17,10/1, and remaining home games.

-https://www.stubhub.com/clemson-tigers-football-clemson-tickets-10-1-2022/event/105190111/

-https://iptaycuad.com/app/uploads/2022/07/IPTAY_SeatEquity_Booklet_2023_MapOnly.pdf

Note map shows sections for Masters Club as MC1,MC2, etc. However, Ticketmaster maps these sectiosn as Concourse Club or CC1,CC2, CC3, etc.

Tickets from Ticketmaster show section CC3 within my Clemson Tigers account. So you can call it Masters or Concourse Club but section should use CC3

[1717]

Note: Masters Club is brand new this year so it needs to replace other sections on the current Stubhub map for Clemson Tigers Football

[TheMagnet]

Bad Map:

Phil Wickham
Honda Center, Anaheim
Sat Dec 10

https://www.vividseats.com/concerts/phil-wickham-tickets/phil-wickham-honda-center-12-10-4063377.htm...


Good Map:

https://www.ticketmaster.com/phil-wickham-anaheim-california-12-10-2022/event/09005D04E46E6E94

[TheMagnet]

Row 9 is actually the actual first row in front of extended stage

[Lotusjoyce]

No map on site, please update 

Kathleen Madigan

The Joy Theater | New Orleans, LA

Sat, Mar 04, 2023, 7:00 PM

https://www.ticketmaster.com/event/1B005D2619548B4B

Thank you

[Lotusjoyce]

https://www.stubhub.com/kathleen-madigan-new-orleans-tickets-3-4-2023/event/150448452/?

[dubbreak]

I have been submitting requests through this board, through Stubhub's Facebook messenger, as well as a Stubhub add event link -- for several weeks.  The New York Film Festival starts this week -- THIS FRIDAY.  Most of the major events are already sold out.  NY Film Festival-goers have been buying/selling tickets here on StubHub for the bigger events every year for several years.  I don't understand why some of this years' events have not yet been listed?   I keep getting responses thanking me but still no listings.  PLEASE ADD THESE EVENTS. Stubhub has created these listings every year -- why not this year?

New York Film Festival - WHITE NOISE
Friday 9/30 6pm
Alice Tully Hall, Lincoln Center NY, NY

https://www.filmlinc.org/nyff2022/films/white-noise/

New York Film Festival - BONES AND ALL

Thursday 10/6 9pm

Alice Tully Hall, Lincoln Center, NY, NY

https://www.filmlinc.org/nyff2022/films/bones-and-all/

New York Film Festival - BONES AND ALL

***Saturday 10/8 2:45pm

Alice Tully Hall, Lincoln Center, NY, NY

https://www.filmlinc.org/nyff2022/films/bones-and-all/

New York Film Festival - ALL THE BEAUTY AND THE BLOODSHED

Friday 10/7 6pm

Alice Tully Hall, Lincoln Center, NY, NY

https://www.filmlinc.org/nyff2022/films/all-the-beauty-and-the-bloodshed/

New York Film Festival - THE INSPECTION

Friday 10/14 6pm

Alice Tully Hall, Lincoln Center, NY, NY

https://www.filmlinc.org/nyff2022/films/the-inspection/