StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

andre7v · ‎09-19-2022

Could you please add this event ASAP? Thanks so much!

Event Name: Woodsist Festival 2022
Link: www.woodsistfestival.com
Location: Arrowood Farms, Accord, NY
Dates: Sep 24 - 25
Ticket types (please add both GA & VIP, I'm trying to sell VIP tix):
- VIP (SATURDAY)
- VIP (SUNDAY)
- General Admission (SATURDAY)
- General Admission (SUNDAY)
September 24 artists: Guided By Voices / Bill Callahan / Woods / The Feelies.
September 25 artists: Waxahatchee / Sun Ra Arkestra / Mind Maintenance / Medeski Martin Duo.

@KattW @TeamStubHub1

Mauflores · ‎09-19-2022

Hi Team,

Seeking your assistance for a follow-up to add the map for this event:

Event Name: The Offspring

Venue: Prospera Place, Kelowna, BC

Event Date & Time: Nov 25, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-offspring-kelowna-tickets-11-25-2022/event/150449747/?clickref=1011lwbcc...
Primary link: https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ARGP%3AEK22%3A...

Mauflores · ‎09-19-2022

Hi Team,

Seeking your assistance for a follow-up to add map for this event.

Event Name: Mary J Blige

Venue: Toyota Center - TX|Houston, TX

Event Date & Time: Oct 01, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/mary-j-blige-houston-tickets-10-1-2022/event/150239929/?clickref=1101lwaIx6q...

Primary Link:https://www.axs.com/events/437878/mary-j-blige-tickets

sjeffery · ‎09-20-2022

Would you please add the following event:

Micky Dolenz

10/7/22

7:00 PM

https://ci.ovationtix.com/35719/performance/11081638?performanceId=11081638

JONA · ‎09-20-2022

Hi Team,

Kindly Update StubHub map for this eventAir Supply and add section BALCONY GENERAL ADMISSION BARSTOOLS to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/1B005ADEC1D25AE7?wt.mc_id=EML_TMNT533881_315398_0[PC_eventImage&e...

Thanks,

Jona

lotus_gaymarie · ‎09-20-2022

Event name: Walker Hayes 10/06/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/walker-hayes-portland-tickets-10-6-2022/event/150354984/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005C94AD92342D

JONA · ‎09-20-2022

Hi Team,

Kindly update Stubhub map for Intocable 09/25/22 and change Sections label from Balcony to Mezzaninne to match the map on the primary market with link below for reference:

https://www.axs.com/events/429757/intocable-tickets

Thanks,

Jona