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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

andre7v
Stagehand

Event Request - Woodsist Music Festival

Could you please add this event ASAP? Thanks so much!

  • Event Name: Woodsist Festival 2022
  • Link: www.woodsistfestival.com
  • Location: Arrowood Farms, Accord, NY
  • Dates: Sep 24 - 25
  • Ticket types (please add both GA & VIP, I'm trying to sell VIP tix):
    • VIP (SATURDAY)
    • VIP (SUNDAY)
    • General Admission (SATURDAY)
    • General Admission (SUNDAY)
  • September 24 artists: Guided By Voices / Bill Callahan / Woods / The Feelies.
  • September 25 artists: Waxahatchee / Sun Ra Arkestra / Mind Maintenance / Medeski Martin Duo.

@KattW @TeamStubHub1

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add the map for this event:

Event Name: The Offspring

Venue: Prospera Place, Kelowna, BC

Event Date & Time: Nov 25, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/the-offspring-kelowna-tickets-11-25-2022/event/150449747/?clickref=1011lwbcc...
Primary link: https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ARGP%3AEK22%3A...the offf.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add map for this event. 

Event Name: Mary J Blige

Venue: Toyota Center - TX|Houston, TX

Event Date & Time:  Oct 01, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/mary-j-blige-houston-tickets-10-1-2022/event/150239929/?clickref=1101lwaIx6q...

Primary Link:https://www.axs.com/events/437878/mary-j-blige-tickets
mary.JPG

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sjeffery
Backup Singer

Adding an event

Would you please add the following event:

 

Micky Dolenz

10/7/22

7:00 PM

https://ci.ovationtix.com/35719/performance/11081638?performanceId=11081638

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly  Update StubHub map for  this eventAir Supply  and add section BALCONY GENERAL ADMISSION BARSTOOLS to match the map on the primary market with link below for reference:

 

https://www.ticketmaster.com/event/1B005ADEC1D25AE7?wt.mc_id=EML_TMNT533881_315398_0[PC_eventImage&e...

 

 

Thanks,

Jona

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Walker Hayes 10/06/22

 

Issue: NO MAP ON SITE

 

 

Link to the event on StubHub.com:

https://www.stubhub.com/walker-hayes-portland-tickets-10-6-2022/event/150354984/

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005C94AD92342D

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update Stubhub map  for Intocable  09/25/22 and change  Sections label from Balcony to Mezzaninne to match the map on the primary market with link below for reference:

 

https://www.axs.com/events/429757/intocable-tickets

 

 

Thanks,

Jona

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coop2391
Pit Crew

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name:  The Offspring 11/25/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com

https://www.stubhub.com/the-offspring-kelowna-tickets-11-25-2022/event/150449747/

 

Link to the event from the primary ticket provider:

https://selectyourtickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ARGP%3AEK22%3A...

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add the map for this event. 

Event Name: Hot Wheels Monster Trucks Live

Venue: Norfolk Scope Arena

Event Date & Time: Oct 01, 2022, 12:30 PM

Stubhub Link: https://www.stubhub.com/hot-wheels-monster-trucks-live-glow-party-norfolk-tickets-10-1-2022/event/10...

Primary Link: https://www.ticketmaster.com/event/01005CA79BBD40BA?wt.mc_id=EML_TMNT533880_534224_0[PC_eventImage&e...hot.JPG

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