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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update Parterre Sec. on event map.

 

Stubhub Link

Michael Bublé Tickets - StubHub

 

Primary Link

An Evening with Michael Bublé Tickets Oct 18, 2022 Montreal, QC | Ticketmaster

Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add a map on the event below:

 

Event Name: Barrel of Laughs Comedy Series: Anthony Rodia

Venue: Seneca Niagara Resort & Casino Bears Den, Niagara Falls, New York

Event Date & Time: December 03, 2022 8:00 PM EST

Stubhub Link: https://www.stubhub.com/barrel-of-laughs-comedy-niagara-falls-tickets-12-3-2022/event/150444871/

Primary Link: https://www.ticketmaster.com/event/00005D23951B18F0

 

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat on the event below:

 

Zac Brown Band

Chase Field|Phoenix, AZ

Sat, Nov 19, 2022, 6:00 PM
Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update map for the event below:

 

Event Name: Yuridia - Pa' Luego Es Tarde USA Tour

Venue: San Jose Civic, San Jose, California

Event Date & Time: November 262022 8:00 PM PST

Stubhub Link: https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/?

Primary Link: https://www.ticketmaster.com/yuridia-pa-luego-es-tarde-usa-san-jose-california-11-26-2022/event/1C00...

 

Thank you!

Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add a map for the event below:

 

Event Name: Taylor Tomlinson:The Have It All Tour

Venue: Saenger Theatre Mobile, Mobile, Alabama

Event Date & Time: October 152022 7:00 PM CDT

Stubhub Link: https://www.stubhub.com/taylor-tomlinson-mobile-tickets-10-15-2022/event/150231738/?

Primary Link: https://www.ticketmaster.com/event/1B005CBF8AC9401D

 

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting update map seat for the event below:

 

Christian Nodal

EagleBank Arena|Fairfax, VA

Fri, Oct 21, 2022, 8:00 PM
Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update map on the event below:

 

Event Name: Joe Gatto's Night Of Comedy

Venue: Charleston Theater, Charleston, West Virginia

Event Date & Time: December 032022 4:00 PM EST

Stubhub Link: https://www.stubhub.com/joe-gatto-charleston-tickets-12-3-2022/event/150427024/

Primary Link: https://www.ticketmaster.com/joe-gattos-night-of-comedy/event/16005D189AA03ADD?refArtist=K8vZ917bG57

 

Thanks!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting updated map seat for the event below:

 

Tauren Wells

The Tabernacle|Atlanta, GA

Sun, Nov 13, 2022, 7:30 PM
Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the floor section for the event below:

 

Event Name: Mary JBlige: 2022 Good Morning Gorgeous Tour presented by Hologic

Venue: Heritage Bank Center, Cincinnati, Ohio

Event Date & Time: October 27, 2022 8:00 PM EDT

Stubhub Link: https://www.stubhub.com/mary-j-blige-cincinnati-tickets-10-27-2022/event/150241661/?sections=391390&...

Primary Link: https://www.ticketmaster.com/mary-j-blige-2022-good-morning-cincinnati-ohio-10-27-2022/event/16005CC...

 

Thanks!

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add a map for below event:
Andrew Bird
AT&T Performing Arts Center, Dallas, TX
September 28, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/andrew-bird-dallas-tickets-9-28-2022/event/150241372/

 

Primary ticket provider link: https://tickets.attpac.org/booking/production/syos/58898

 

Thanks,

Reply
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