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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add a map for below event:
Giveon
Arvest Bank Theatre at The Midland, Kansas City, MO
September 29, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/giveon-kansas-city-tickets-9-29-2022/event/150242063/

 

Primary ticket provider link: https://www.axs.com/events/438001/giveon-tickets

 

Thanks,

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

 

Please update Stubhub map and add Wheelchair section for this event Walker Hayes 09/30/2022 to match the map on the primary market with link below for reference:

 

Stubhub link: https://www.stubhub.com/walker-hayes-binghamton-tickets-9-30-2022/event/105264358/

 

Primary link: https://www.ticketmaster.com/walker-hayes-glad-youre-here-tour-binghamton-new-york-09-30-2022/event/...

 

 

Thanks,

 

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Magdalena Bay 09/30/22 

Stubhub Link: https://www.stubhub.com/magdalena-bay-portland-tickets-9-30-2022/event/150321532/

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=5020334&method=restoreToken


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Trash Taste 09/30/22

Stubhub Link: https://www.stubhub.com/trash-taste-royal-oak-tickets-9-30-2022/event/150302759/?

Primary Link: https://www.axs.com/events/441339/trash-taste-tickets


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,
 
 
Please update map on Stubhub for this event: 
 
Stocksy
Electric Feels: Indie Rock + Indie Dance Party Support
Fri 30 Sep 2022 20:00
House of Blues Orlando, Orlando, FL
 
 
 
 
Thanks,
 
Quiennie
Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add a map for below event:
+LIVE+
The Paramount Huntington, Huntington, NY
November 16, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/live-huntington-tickets-11-16-2022/event/150462979/

 

Primary ticket provider link: https://www.ticketmaster.com/event/00005D28FBC454D9

 

Thanks,

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event: Dustin Lynch 10/1/22 

Stubhub Link: https://www.stubhub.com/dustin-lynch-cincinnati-tickets-10-1-2022/event/150227041/?

Primary Link: https://www.ticketmaster.com/event/16005CAC7F4523F4


Thanks,

Quiennie

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat to GA on the event below:

 

Usher Afterparty (21+ Event)

Dolby Live at Park MGM|Las Vegas, NV

Fri, Mar 03, 2023, 11:00 PM
Reply
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kikkoman11
Stagehand

Re: Map Errors on Site

Hello,

 

https://www.stubhub.com/clemson-tigers-football-clemson-tickets-10-1-2022/event/105190111/

 

the clemson map you have on site is missing the masters club/concourse clubs. it is the section right above the endzones X and W. please see attached stadium map from the clemson website. https://am-prod-client-files.ppub-tmaws.io/clemson/s3fs-public/content_page/images/16596168028229838... 

Reply
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BigSteve101
Zamboni Driver

Re: Map Errors on Site

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