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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

WRmusic83
Team Mascot

Need Event Venue Map Updated Please

Event:  Ryan Adams

Venue:  The Tabernacle (Atlanta, GA)

Date:  October 14, 2022 (7:00pm)

 

StubHub (incomplete) map link:  

https://www.stubhub.com/ryan-adams-atlanta-tickets-10-14-2022/event/150242274/

 

LiveNation (correct) map link:

https://concerts.livenation.com/ryan-adams-atlanta-georgia-10-14-2022/event/0E005CC8B1173F7A

 

Thank you for your assistance ahead of time with this matter team!

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Bert Kreischer
Vina Robles Amphitheatre, Paso Robles, CA
October 01, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/bert-kreischer-paso-robles-tickets-10-1-2022/event/150297030/

 

Primary ticket provider link: https://www.ticketmaster.com/bert-kreischer-the-berty-boy-relapse-paso-robles-california-10-01-2022/...

 

Thanks,

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Chapo Trap House 10/1/2022

 

Link to the event on StubHub.com:

https://www.stubhub.com/chapo-trap-house-chicago-tickets-10-1-2022/event/150298033/

 

Link to the event from the primary ticket provider:

https://www.axs.com/events/441326/chapo-trap-house-tickets

 

Incorrect map:

Capture.PNG

 

 

Correct map:

Capture1.PNG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Leanne Morgan Tickets - StubHub

 

Primary Link:

Leanne Morgan: The Big Panty Tour Tickets Dec 02, 2022 Lexington, KY | Ticketmaster

 

Reply
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Wrong Seating Map- The Who Oct 22 Seattle Climate Pledge Arena

This Stubhub seating map is incorrect: The Who Oct 22 Seattle Climate Pledge Arena

The Ticketmaster seating map is correct.

Please fix it as all the listings are wrong.

Thanks 

 

The Who Stubhub wrong.JPGThe Who Ticketmaster correct.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to add this event on stubhub.

Event Name: Randy Rainbow Live

Venue: Ridgefield Playhouse

Event Date & Time:Oct 27, 2022, 7:30 PM

 

Primary Link: https://tickets.ridgefieldplayhouse.org/orderticketsvenue.asp?p=4028&src=&_ga=GA1.3.1152118464.16593...
rb.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event.

Event Name: Cirque Musica Holiday Wonderland

Venue: Comerica Center

Event Date & Time: Dec 22, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/cirque-musica-frisco-tickets-12-22-2022/event/150444870/?clickref=1011lwbH2n...

Primary Link: https://www.ticketmaster.com/event/0C005D2171F31358?wt.mc_id=EML_TMNT533880_643783_0[PC_eventImage&e... circ.JPG

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Lindsey Stirling Christmas
Tobin Center for the Performing Arts |  San Antonio, TX
Tue, Nov 22, 2022, 7:30 PM

 

https://tobi.tobincenter.org/online/mapSelect.asp

 

https://www.stubhub.com/lindsey-stirling-san-antonio-tickets-11-22-2022/event/150456069/

 

Thanks Screenshot 2022-09-27 155708.jpg

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add this event on stubhub:

Event Name: Disney On Ice: Find Your Hero

Venue: Budweiser Gardens|London, ON

Event Date & Time: Jan 28, 2023, 11:00 AM

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%... dis 11.JPG

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