Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

John Mulaney Tickets - StubHub

Primary Link:

John Mulaney: From Scratch Tickets Dec 15, 2022 Reno, NV | Ticketmaster

[angeldulce18]

Hi Team,

Please update event map for VIP and GA sec.

Stubhub Link

Frankie Quiñones Tickets - StubHub

Primay Link:

Frankie Quinones Tickets Dec 17, 2022 New York, NY | Ticketmaster

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to add the floor map for this event.

Event Name: The Mavericks' Very Merry Christmas Tour

Venue: San Jose Civic

Event Date & Time:  Dec 15, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/the-mavericks-san-jose-tickets-12-15-2022/event/150317464/

Primary Link: https://www.ticketmaster.com/event/1C005CF4075364F3?wt.mc_id=EML_TMNT533880_645848_0[PC_eventImage&e... 

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Jamey Johnson Tickets - StubHub

Primary Link:

Jamey Johnson Tickets Dec 16, 2022 Dodge City, KS | Ticketmaster

[Lotusjoyce]

No map on site, please update

Jo Koy
Idaho Central Arena |  Boise, ID
Sat, Feb 04, 2023, 8:00 PM

https://www.stubhub.com/jo-koy-boise-tickets-2-4-2023/event/150444932/?quantity=0

https://www.ticketmaster.com/event/1E005D27015F50E9

[Lotusjoyce]

No map on site, please update

Lizzo
Climate Pledge Arena | Seattle, WA
Wed, Nov 09, 2022, 8:00 PM

https://www.stubhub.com/lizzo-seattle-tickets-11-9-2022/event/105264535/?quantity=0

https://www.ticketmaster.com/event/0F005C8FA3F647F5?

Thanks

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Johnnyswim Tickets - StubHub

Primary Link:

JOHNNYSWIM Tickets Dec 06, 2022 Charleston, SC | Ticketmaster

[Lotusjoyce]

Please update the Floor Sections 

Jo Koy
Capital One Arena | Washington DC, DC
Sat, Mar 11, 2023, 8:00 PM

https://www.stubhub.com/jo-koy-washington-tickets-3-11-2023/event/150442708/?quantity=0&sections=114...

https://www.ticketmaster.com/event/15005D17AE7D209F

[Mauflores]

Hi Team,

Seeking your assistance to update the map for this event and add these sections:
101A
101B
102
103A
103B
VIP
SLTBL

Event Name: Usher

Venue: Dolby Live at Park MGM

Event Date & Time: Mar 03, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-3-3-2023/event/150418218/?clickref=1101lwbfpUC7&utm_...

Primary Link: https://www.ticketmaster.com/event/2E005D13A2880C68?wt.mc_id=EML_TMNT533881_644475_0[PC_eventImage&e... 

[itsbpf]

Wrong map for Black Keys! 

The Black Keys & Band of Horses

Sun 02 Oct 2022 19:00
Climate Pledge Arena Seattle, WA

https://www.stubhub.com/the-black-keys-seattle-tickets-10-2-2022/event/105188468/

Correct map:

https://www.ticketmaster.com/the-black-keys-wspecial-guest-band-seattle-washington-10-02-2022/event/...

Is anyone at SH reading these messages and taking action? It does not seem like anyone at SH has the least bit of concern.