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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

Stubhub Link:

John Mulaney Tickets - StubHub

 

Primary Link:

John Mulaney: From Scratch Tickets Dec 15, 2022 Reno, NV | Ticketmaster

 

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update event map for VIP and GA sec.

Stubhub Link

Frankie Quiñones Tickets - StubHub

 

Primay Link:

Frankie Quinones Tickets Dec 17, 2022 New York, NY | Ticketmaster

 

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to add the floor map for this event.

Event Name: The Mavericks' Very Merry Christmas Tour

Venue: San Jose Civic

Event Date & Time:  Dec 15, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/the-mavericks-san-jose-tickets-12-15-2022/event/150317464/

Primary Link: https://www.ticketmaster.com/event/1C005CF4075364F3?wt.mc_id=EML_TMNT533880_645848_0[PC_eventImage&e... mav.JPG

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

Stubhub Link:

Jamey Johnson Tickets - StubHub

 

Primary Link:

Jamey Johnson Tickets Dec 16, 2022 Dodge City, KS | Ticketmaster

 

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Jo Koy
Idaho Central Arena |  Boise, ID
Sat, Feb 04, 2023, 8:00 PM

 

https://www.stubhub.com/jo-koy-boise-tickets-2-4-2023/event/150444932/?quantity=0

 

https://www.ticketmaster.com/event/1E005D27015F50E9

 

Screenshot 2022-09-27 194923.jpg

 

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Lizzo
Climate Pledge Arena | Seattle, WA
Wed, Nov 09, 2022, 8:00 PM

 

https://www.stubhub.com/lizzo-seattle-tickets-11-9-2022/event/105264535/?quantity=0

 

https://www.ticketmaster.com/event/0F005C8FA3F647F5?

 

Screenshot 2022-09-27 200515.jpg

 

Thanks

 

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Johnnyswim Tickets - StubHub

 

Primary Link:

JOHNNYSWIM Tickets Dec 06, 2022 Charleston, SC | Ticketmaster

 

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Please update the Floor Sections 

 

Jo Koy
Capital One Arena | Washington DC, DC
Sat, Mar 11, 2023, 8:00 PM

 

https://www.stubhub.com/jo-koy-washington-tickets-3-11-2023/event/150442708/?quantity=0&sections=114...

 

https://www.ticketmaster.com/event/15005D17AE7D209F

 

Screenshot 2022-09-27 211303.jpg

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event and add these sections:
101A
101B
102
103A
103B
VIP
SLTBL

Event Name: Usher

Venue: Dolby Live at Park MGM

Event Date & Time: Mar 03, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-3-3-2023/event/150418218/?clickref=1101lwbfpUC7&utm_...

Primary Link: https://www.ticketmaster.com/event/2E005D13A2880C68?wt.mc_id=EML_TMNT533881_644475_0[PC_eventImage&e... ushh.JPG

Reply
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itsbpf
Pit Crew

Wrong map for Black Keys Seattle

Wrong map for Black Keys! 

The Black Keys & Band of Horses

Sun 02 Oct 2022 19:00
Climate Pledge Arena Seattle, WA
 
Correct map:
 
Is anyone at SH reading these messages and taking action? It does not seem like anyone at SH has the least bit of concern.
Reply
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