Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to update the map for this event and add these sections:
101A
101B
102
103A
103B
VIP
SLTBL

Event Name: Usher

Venue: Dolby Live at Park MGM

Event Date & Time: Mar 03, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-3-3-2023/event/150418218/?clickref=1101lwbfpUC7&utm_...

Primary Link: https://www.ticketmaster.com/event/2E005D13A2880C68?wt.mc_id=EML_TMNT533881_644475_0[PC_eventImage&e... 

[itsbpf]

Wrong map for Black Keys! 

The Black Keys & Band of Horses

Sun 02 Oct 2022 19:00
Climate Pledge Arena Seattle, WA

https://www.stubhub.com/the-black-keys-seattle-tickets-10-2-2022/event/105188468/

Correct map:

https://www.ticketmaster.com/the-black-keys-wspecial-guest-band-seattle-washington-10-02-2022/event/...

Is anyone at SH reading these messages and taking action? It does not seem like anyone at SH has the least bit of concern.

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Fortnite Championship Series - 2 Day Pass (11/12 - 11/13)
Event Date - Nov 12, 2022,

Event Time -9:59 AM
Venue -Raleigh Convention Center|Raleigh, NC
Event Link -https://www.ticketmaster.com/event/2D005D17D9C362E0

Thanks!

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Kathleen Madigan (21+ Event)
Event Date -Feb 04, 2023
Event Time -8:00 PM
Venue -The Showroom at Talking Stick Resort|Scottsdale, AZ
Event Link -https://www.ticketmaster.com/event/19005D29C44F42EC
Thanks!

[lotustixmalou]

Hi team,

Please, add map for below event:
Bring Me The Horizon
713 Music Hall, Houston, TX
October 03, 2022, 6:30 PM

Stubhub link: https://www.stubhub.com/bring-me-the-horizon-houston-tickets-10-3-2022/event/105285287/

Primary ticket provider link: https://concerts.livenation.com/event/3A005CADAAD34C94

Thanks

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Lindsey Stirling
Event Date -Nov 21, 2022
Event Time - 8:00 PM
Venue -lingWagner Noel Performing Arts Center|Midland, TX
Event Link -https://www.etix.com/ticket/online/performanceSale.do?method=removeAllSeats
Thanks!

[lotus_gaymarie]

Event name: Lindsey Stirling 12/02/22 

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/lindsey-stirling-north-charleston-tickets-12-2-2022/event/150445084/

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/2D005D2295465D82

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Jason Bonhams Led Zeppelin Experience
Event Date - Nov 26, 2022
Event Time -8:00 PM
Venue -Wagner Noel Performing Arts Center|Midland, TX
Event Link -https://www.ticketmaster.com/jason-bonhams-led-zeppelin-evening-atlantic-city-new-jersey-11-26-2022/event/02....
Thanks!

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Christian Nodal
Event Date -Oct 06, 2022, 
Event Time -8:00 PM
Venue -Toyota Arena - CA|Ontario, CA
Event Link -https://www.ticketmaster.com/christian-nodal-forajido-tour-ontario-california-10-06-2022/event/09005CC3EFC37...
Thanks!

[Vina]

Hi Team,

Kindly please update map for below event, please include Floor 1-6 Sections.

Event Name -Christian Nodal
Event Date -Oct 06, 2022, 
Event Time -8:00 PM
Venue -Toyota Arena - CA|Ontario, CA
Event Link -https://www.ticketmaster.com/christian-nodal-forajido-tour-ontario-california-10-06-2022/event/09005CC3EFC37...
Thanks!