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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Please, add map for below event:
Mannheim Steamroller
Eccles Theater ,Salt Lake City, UT
December 29, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/mannheim-steamroller-salt-lake-city-tickets-12-29-2022/event/150342486/

 

Primary ticket provider link: https://my.arttix.org/29526/29562?queueittoken=e_2021safetynet~q_64e7a4f5-a233-44df-a2d4-fb2bbf07f14...

 

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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Bring Me The Horizon 
Event Date - Oct 03, 2022, 6:30 PM
Event Time -6:30 PM
Venue -713 Music Hall|Houston, TX
Event Link -https://concerts.livenation.com/event/3A005CADAAD34C94?f_use_ras_unavailability=true&f_ras_manifest_attributes=true&f_tmol_prefix=true
Thanks!

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Please, add Platinum seating and ADA sections on Stubhub map for below event:
The Garden
Newport Music Hall, Columbus, OH
November 16, 2022, 7:00 PM

 

Stubhub link: https://www.stubhub.com/event/150207427

 

Primary ticket provider link: https://tix.axs.com/cMu3DQAAAAAXY8OBAAAAAABJ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FYUwD%2f%2f%2f%2f%2f%2f%...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Morat 02/02/23

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/morat-san-antonio-tickets-2-2-2023/event/150454977/

 

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/3A005D2CD2F23D09

Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Chelsea Handler
Event Date -Dec 10, 2022, 8:00 PM
Event Time - 8:00 PM
Venue -Fox Performing Arts Center|Riverside, CA
Event Link -https://concerts.livenation.com/chelsea-handler-vaccinated-and-horny-tour-riverside-california-12-10-2022/event/0B005CB7E4F35272?_ga=2.180702759.1820585813.1654099050-403022923.1632676084
Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Better Than Ezra 11/06/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/better-than-ezra-houston-tickets-11-6-2022/event/150349827/

 

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/3A005D04EB668C62

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Not Another DD Podcast 12/03/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/not-another-d-d-podcast-atlanta-tickets-12-3-2022/event/150444847/?quantity=...

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0E005D1A0B4476CF

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Blackberry Smoke 11/18/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/blackberry-smoke-rockford-tickets-11-18-2022/event/150364737/?clickref=1011l...

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/04005D0C8CEC1425

Reply
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Vina
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly please add a map for below event:

Event Name -Dita Von Teese
Event Date -Jan 24, 2023, 7:00 PM
Event Time -7:00 PM
Venue -Bayou Music Center|Houston, TX
Event Link -https://concerts.livenation.com/dita-von-teese-glamonatrix-houston-texas-01-24-2023/event/3A005D21F767900E
Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Me First and the Gimme Gimmes 10/08/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/me-first-and-the-gimme-gimmes-ottawa-tickets-10-8-2022/event/150422621/?quan...

 

Link to the event from the primary ticket provider:

https://www.ticketmaster.ca/me-first-and-the-gimme-gimmes-ottawa-ontario-10-08-2022/event/31005CEFB7...

Reply
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Read about the changes here