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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Dita Von Teese 02/22/23 18-40696

Stubhub Link: https://www.stubhub.com/dita-von-teese-el-cajon-tickets-2-22-2023/event/150448284/?quantity=5

Primary Link: https://concerts.livenation.com/event/0B005D21C45A1D4B?f_use_ras_unavailability=true&f_ras_manifest_...


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Engelbert Humperdinck Tickets - StubHub

 

Primary Link:

https://sycuancasino.yapsody.com/event/index/726059/engelbert-humperdinck

 

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event: Dark Star Orchestra 11/12/22

Stubhub Link: https://www.stubhub.com/dark-star-orchestra-saint-louis-tickets-11-12-2022/event/150464941/?quantity...

Primary Link: https://www.ticketmaster.com/event/06005D28A5DA2968


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow-up to add the map for this event:

Event Name: Mannheim Steamroller Christmas

Venue: Eccles Theater - Salt Lake City|Salt Lake City, UT

Event Date & Time:  Dec 30, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/mannheim-steamroller-salt-lake-city-tickets-12-30-2022/event/150342495/?clic...

Primary Link: https://my.arttix.org/29526/29563?queueittoken=e_2021safetynet~q_a93dab0e-5fea-4a4e-9957-a4e7a4dff81...mmm.JPG

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Please add General Admission Standing Romm section on Stubhub for this event  Grand Ole Opry 10/07/22 with link below for reference:

 

 

https://www.axs.com/events/416861/grand-ole-opry-tickets?q=grand+ole+opry

 

 

Thanks,

Jona

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat on the event below:

 

Weyes Blood

The Danforth Music Hall|Toronto, ON

Thu, Mar 09, 2023, 7:00 PM
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Harry Connick Jr 11/29/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/harry-connick-jr-pittsburgh-tickets-11-29-2022/event/150479627/?quantity=0

 

Link to the event from the primary ticket provider :

https://trustarts.org/production/83472/harry-connick-jr-a-holiday-celebration

Reply
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bennyLT96
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for the event below:

 

Event Name: Weyes Blood - In Holy Flux Tour

Venue: Stubb's Waller Creek Amphitheater

Event Date & Time: March 31, 2023, 7:00PM

Stubhub Link: https://www.stubhub.com/weyes-blood-austin-tickets-3-31-2023/event/150469316/?quantity=0&priceRange=...

Primary Link: https://stubbs.frontgatetickets.com/event/wbc6ftgbncrsobb9

 

Thank you!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Weyes Blood 03/31/23

 

Issue: Map is not interactive

 

Link to the event on StubHub.com:

https://www.stubhub.com/weyes-blood-austin-tickets-3-31-2023/event/150469316/?quantity=0

 

Link to the event from the primary ticket provider :

https://stubbs.frontgatetickets.com/event/wbc6ftgbncrsobb9

Reply
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