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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

Carly Rae Jepsen

The Theater at Virgin Hotels Las Vegas|Las Vegas, NV

Sat, Oct 15, 2022, 8:00 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seta on the event below:

 

Joe Pera

Texas Theatre|Dallas, TX

Sat, Oct 15, 2022, 7:00 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

Randy Rainbow Live

Luther Burbank Center for the Arts - Ruth Finley Person Theater|Santa Rosa, CA

Sat, Oct 15, 2022, 7:30 PM
Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

 

Jacob Banks (Rescheduled from 2/4)

The Echo Lounge and Music Hall|Dallas, TX

Sat, Oct 15, 2022, 7:00 PM
Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: MercyMe 11/06/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/mercyme-cleveland-tickets-11-6-2022/event/150295171/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.playhousesquare.org/events/detail/mercyme-1

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Goo Goo Dolls 11/07/22

 

Issue: NO MAP ON SITE

 

Link to the event on StubHub.com:

https://www.stubhub.com/goo-goo-dolls-south-bend-tickets-11-7-2022/event/150369412/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/5865289/goo-goo-dolls-south-bend-morris-performing-arts-center

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Five Finger Death Punch 11/09/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/goo-goo-dolls-south-bend-tickets-11-7-2022/event/150369412/?quantity=1

 

Link to the event from the primary ticket provider :

https://www.stubhub.com/five-finger-death-punch-grand-rapids-tickets-11-9-2022/event/150357611/?quan...

 

Incorrect map: missing floor sections 1-3

Capture.PNG

 

Correct map:

Capture1.PNG

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:
Chris Tucker Tickets - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct section listings and event map. 

Stubhub Link:

Deadmau5 Tickets - StubHub

 

Primary Link:

deadmau5 presents We Are Friends Tour Tickets Oct 15, 2022 Phoenix, AZ | Live Nation

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here