Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[MT509]

Hello,

These six events have the wrong seating maps. The sections my tickets are in do not even exist on the current maps. I can't even list my tickets because of this ... Can you please have the maps fixed ... Thank You!

All of these events are at the same venue and the correct seating map would be the same for all of them.

1. Alter Bridge 3/25/2023

StubHub link: https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV...

2. Alter Bridge 3/26/ 2022

StubHub link: https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV...

3. Richard Marx 11/20/2022

StubHub link: https://www.stubhub.com/richard-marx-airway-heights-tickets-11-20-2022/event/150460856/?quantity=0

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

4. Kathleen Madigan 12/1/2022

StubHub Link: https://www.stubhub.com/kathleen-madigan-airway-heights-tickets-12-1-2022/event/150520751/?quantity=...

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

5. LeAnn Rimes 12/18/2022

StubHub link: https://www.stubhub.com/leann-rimes-airway-heights-tickets-12-18-2022/event/150460871/?quantity=0

Correct map:  https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

6. The Bacon Brothers 1/27/2023

StubHub link: https://www.stubhub.com/the-bacon-brothers-airway-heights-tickets-1-27-2023/event/150460854/?quantit...

Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV...

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Buffalo Sabres Parking

Venue: KeyBank Center Parking

Event Date & Time:  Oct 15, 2022, 1:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-florida-panthers-buffalo-tickets-10-15-2022/event/150287...

Primary Link: https://www.ticketmaster.com/keybank-center-parking-buffalo-new-york-10-15-2022/event/00005CE6D4F16C...

[Quiennie]

Hi Team,

Stubhub map is incorrect. Please correct and update this event's map:

FKJ
Wed 19 Oct 2022 20:00
The Eastern Atlanta, Atlanta, Georgia

Stubhub Link: https://www.stubhub.com/fkj-atlanta-tickets-10-19-2022/event/150229877/?quantity=5

Primary Link: http://dtix.us/r.php?x=https://shop.axs.com/?c=axs&e=4409776058373803&t_locale=en-US&axssid=3492va34...


Thanks,

Quiennie

[angeldulce18]

Hi Team,

Please update unavailable event map and incorrect event time for the following event:

Brian Culbertson

Blue Note Napa|Napa, CA

Sat, Dec 31, 2022

Correct Event Time: 7:00 PM

Incorrect 9:30 PM.

Stubhub Link:

Brian Culbertson Tickets - Brian Culbertson Concert Tickets and Tour Dates - StubHub

Primary Link:

Tickets for New Year's Eve Concert with Brian Culbertson feat. Marqueal Jordan | TicketWeb - Blue No...

[Lotusjoyce]

Hi Team, 

please update the GA section on Stubhub Map, please see photo for reference

Meshuggah (Rescheduled from 3/20) (Moved from Buckhead Theatre)
The Tabernacle | Atlanta, GA
Sun, Oct 16, 2022, 8:00 PM

https://www.stubhub.com/meshuggah-atlanta-tickets-10-16-2022/event/104886694/?quantity=1

https://concerts.livenation.com/event/0E005CAED67B56F7?

Thank you

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

Cody Johnson
Sat 25 Mar 2023 19:30
State Farm Center, Champaign, IL

Stubhub Link: https://www.stubhub.com/cody-johnson-champaign-tickets-3-25-2023/event/150491828/?quantity=5&section...

Primary Link: https://fightingillini.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AILLINOIS%3AE22%3...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update Exact floor and stage layout on Stubhub map for this event: 

Cody Johnson
Sat 25 Mar 2023 19:30
State Farm Center, Champaign, IL

Stubhub Link: https://www.stubhub.com/cody-johnson-champaign-tickets-3-25-2023/event/150491828/?quantity=5&section...

Primary Link: https://fightingillini.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AILLINOIS%3AE22%3...

Thanks,

Quiennie

2 seconds ago

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to add this event on stubhub: 

Event Name: Japanese Breakfast

Venue: Stubbs BarBQ

Event Date & Time: Oct 15, 2022, 9:00 PM

Primary Link: https://stubbs.frontgatetickets.com/event/2xsogm4x1578rhtd

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to add this event on stubhub: 

Event Name: Fouki

Venue: Le Club Square|Brossard, QC

Event Date & Time: Oct 15, 2022, 8:00 PM

Primary Link: https://www.ticketmaster.ca/event/31005C849EE41E5C?wt.mc_id=EML_TMNT533880_243093_0[PC_eventImage&et...

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to correct the map for this event:

Event Name: Sal Vulcano

Venue: Queen Elizabeth Theatre - Toronto|Toronto, ON

Event Date & Time: Oct 15, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/sal-vulcano-toronto-tickets-10-15-2022/event/150467117/?clickref=1011lwfFoie...

Primary Link: https://admitone.com/events/sal-vulcano-toronto-8206618