StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18 · ‎11-15-2022

Hi Team,

Please attach parking map for the following event:

Indiana Pacers Parking

Gainbridge Fieldhouse Parking

Indianapolis, IN

Tue, Dec 27, 2022, 7:31 PM

Stubhub Link:

Indiana Pacers Tickets - StubHub

DougBarr · ‎10-26-2022

StubHub section map for Colorado Buffaloes Basketball is numbered wrong as of 26 OCT 2022.

https://www.stubhub.com/colorado-buffaloes-basketball-boulder-tickets-11-7-2022/event/150410881/?qua...

That map is wrong. The Stubhub seatmap for the Colorado Buffaloes Basketball is numbered wrong by one section number all around (except NS1 and NS2 are correct). What Stubhub calls Section 1 is actually Section 24, what stubhub calls section 2 is actually section 1 and what stubhub calls section 24 is actually section 23.

Actual event map is officially at
https://cubuffs.com/documents/2021/6/22/2021_22_Men_s_pricing_map_Social__002_.pdf
and also shown at
https://www.seats3d.com/ncaa/university_colorado/mens_basketball/#
which both show that 21 is the middle of one side whereas the incorrect stubhub map as of 26 OCT 2022 shows 22 at the middle of one side.

turquoisewords · ‎11-15-2022

Note: I posted a similar listing for Colorado Buffaloes basketball and the map is still incorrect. Stubhub -- please fix!

Lotusjoyce · ‎11-15-2022

Please add section 1, 2, 3, 4, 6

Carrie Underwood
Little Caesars Arena | Detroit, MI
Sun, Feb 26, 2023, 7:30 PM

https://www.stubhub.com/carrie-underwood-detroit-tickets-2-26-2023/event/105284577/?quantity=0&secti...

https://www.ticketmaster.com/event/08005CA996B11C76?

Thank you

Pickles1234 · ‎11-15-2022

Not sure if this is a map issue?
Invalid section
Trying to sell Taylor swift tickets for 4/30 for FLR-N section and every time I select it, it says invalid section. I noticed the other tickets for sale in this section just say “N” on the map but that is not an option in the drop down. Any ideas?