- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Seeking your assistance to add FLOOR 1,2,3,4 and 6 sections for below event:
Event Name: Carrie Underwood
Venue: Little Caesars Arena|Detroit, MI
Event Date & Time: Sun, Feb 26, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/carrie-underwood-detroit-tickets-2-26-2023/event/105284577
Primary Link: https://www.ticketmaster.com/carrie-underwood-denim-and-rhinestones-tour-detroit-michigan-02-26-2023...
Event: The offspring 11/18/22
Link to the event from Stubhub:
Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/11005D225216140B
Please remove the PIT section
Correct map:
Event: Thievery Corporation 12/09/22
NO MAP ON SITE
Link to the event from Stubhub:
Link to the event from the primary ticket provider:
Event: The Offspring 11/25/22
NO MAP ON SITE
Link to the event from Stubhub:
https://www.stubhub.com/the-offspring-kelowna-tickets-11-25-2022/event/150449747/?quantity=0
Link to the event from the primary ticket provider:
Hi Team,
Seeking your assistance to add update orchestra section into GA section for below event:
Event Name: The Mavericks
Venue: The Pageant|St. Louis, MO
Event Date & Time: Thu, Apr 13, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/the-mavericks-saint-louis-tickets-4-13-2023/event/150591627
Primary Link: https://www.ticketmaster.com/event/06005D5CCA0A6161
Event: Joe Gatto 11/17/22
NO MAP ON SITE
Link to the event from Stubhub:
https://www.stubhub.com/joe-gatto-muskegon-tickets-11-17-2022/event/150450056/?quantity=1
Link to the event from the primary ticket provider:
Event: John Mulaney 11/18/22
Link to the event from Stubhub:
https://www.stubhub.com/john-mulaney-boise-tickets-11-18-2022/event/150242237/?quantity=0
Link to the event from the primary ticket provider:
https://boxoffice.adventuretix.com/idahocentralarena/overview/853489
Please update the floor section
Hi Team,
Please update the Floor section into General Admission
The Offspring
SaskTel Centre | Saskatoon, SK
Sat, Nov 19, 2022, 7:30 PM
https://www.ticketmaster.com/event/0F005D52D34F2413
Thanks
NO MAP ON SITE
Link to the event from Stubhub:
https://www.stubhub.com/heather-mcdonald-philadelphia-tickets-11-18-2022/event/150580240/?quantity=0
Link to the event from the primary ticket provider:
https://www.kimmelculturalcampus.org/SmartSeat/Index?itemNumber=51606#/
Hi Team,
Seeking your assistance for a second request to update the map and sections:
101A
101B
102
103A
103B
Event Name: Usher
Venue: Dolby Live at Park MGM
Event Date & Time: Apr 14, 2023, 9:00 PM
Stubhub Link: https://www.stubhub.com/usher-las-vegas-tickets-4-14-2023/event/150420204/?clickref=1100lwiiBPfC&utm...
Primary Link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-04-14-2023/event/2E00...