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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GA left and right section for below event:

Event Name: Miranda Lambert
Venue: Zappos Theater at Planet Hollywood|Las Vegas, NV
Event Date & Time: Sat, Dec 03, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/miranda-lambert-las-vegas-tickets-12-3-2022/event/105242463/
Primary Link: https://www.ticketmaster.com/event/39005C75D4AA383F

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to floor section map for below event:

Event Name: Davido
Venue: State Farm Arena Atlanta, GA
Event Date & Time: Fri, Nov 18, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/davido-atlanta-tickets-11-18-2022/event/150470197/
Primary Link: https://www.ticketmaster.com/davido-friends-are-we-african-yet-atlanta-georgia-11-18-2022/event/0E00...

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Rachelle22
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Joe Gatto
Venue: EJ Thomas Hall, Akron, OH
Event Date & Time: Dec 01, 2022, 7:00 PM
Stubhub Link: https://www.stubhub.com/joe-gatto-akron-tickets-12-1-2022/event/150427124/
Primary Link: https://www.ticketmaster.com/event/05005D1FE1FD3930

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Quiennie
Zamboni Driver

Re: Map Errors on Site

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Rachelle22
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Puddles Pity Party
Venue: Revolution Hall Portland, Portland, OR
Event Date & Time:  Jan 12, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/puddles-pity-party-portland-tickets-1-12-2023/event/150570573/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?

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Rachelle22
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Seeking your assistance to make Ocrhestra, Lower Balcony Center and Upper Balcony Center section become interactive for below event:
Event Name: Dita Von Teese
Venue: Beacon Theatre|New York, NY
Event Date & Time: Feb 09, 2023, 8:00 PM
Stubhub Link:https://www.stubhub.com/dita-von-teese-new-york-tickets-2-9-2023/event/150448347/
Primary Link: https://www.ticketmaster.com/event/3B005D27C6332573

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a follow up to update the floop map for this event:

Event Name: Bert Kreischer

Venue: Vibrant Arena at The Mark, Moline, IL

Event Date & Time:  Oct 28, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/bert-kreischer-moline-tickets-10-28-2022/event/150297110/?clickref=1101lvZKC...

Primary Link: https://www.ticketmaster.com/bert-kreischer-the-berty-boy-relapse-moline-illinois-10-28-2022/event/0... bertt.JPG

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Please update map on Stubhub and fix the section for Floor (Floor Right Front, Floor Center, Floor Left Front, Floor Right Back & Floor Left Back) for this event Dropkick Murphys 10/29/22

Stubhub Link: https://www.stubhub.com/dropkick-murphys-cincinnati-tickets-10-29-2022/event/150251706/?quantity=4

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/16005CCF9DB351E1

 


Thanks,

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

 

Please update Stubhub map for this event The All-American Rejects 11/11/2022

Stubhub link: https://www.stubhub.com/the-all-american-rejects-orlando-tickets-11-11-2022/event/150479892/?quantit...

 

To match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/22005D36AD23B303

 

 

Thanks,

 

Quiennie

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