Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Mat Kearney
Venue: Uptown Theatre Napa, Napa, CA
Event Date & Time:  Feb 09, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/mat-kearney-napa-tickets-2-9-2023/event/150376397/
Primary Link:  https://www.ticketmaster.com/mat-kearney-napa-california-02-09-2023/event/1C005D16EA09524D

[Lotusjoyce]

Hi Team,

Please update the Floor Sections of this event:

All American Rejects
Hard Rock Live - Orlando | Orlando, FL
Fri, Nov 11, 2022, 8:00 PM

https://www.stubhub.com/the-all-american-rejects-orlando-tickets-11-11-2022/event/150479892/?quantit...

https://www.ticketmaster.com/event/22005D36AD23B303?

Thank you

[Lotusjoyce]

No map on site, please update - URGENT

Carly Rae Jepsen
Doug Mitchell Thunderbird Sports Centre | Vancouver, BC
Sat, Oct 29, 2022, 8:00 PM

https://www.stubhub.com/carly-rae-jepsen-vancouver-tickets-10-29-2022/event/150229592/?quantity=0

https://www.ticketmaster.ca/carly-rae-jepsen-the-so-nice-vancouver-british-columbia-10-29-2022/event...?.

Thank you

[Lotusjoyce]

Incorrect map sections, please update - URGENT

Dropkick Murphys
Andrew J Brady ICON Music Center | Cincinnati, OH
Sat, Oct 29, 2022, 7:15 PM

https://www.stubhub.com/dropkick-murphys-cincinnati-tickets-10-29-2022/event/150251706/?quantity=0

https://www.ticketmaster.com/event/16005CCF9DB351E1?

[Lotusjoyce]

No map on site, please update

Map section are:

Orchestra Left, Orchestra Center and Orchestra Right

Balcony Left, Balcony Center, and Balcony Right

Three Dog Night
Uptown Theatre Napa | Napa, CA
Sat, Oct 29, 2022, 8:00 PM

https://www.stubhub.com/three-dog-night-napa-tickets-10-29-2022/event/150241201/?quantity=0

https://www.ticketmaster.com/event/1C005CC8F2AB84AC?

[Quiennie]

Hi Team,

Please update map on Stubhub for this event: 

Brett Eldredge
Thu 01 Dec, 19:30
KeyBank State Theatre, Cleveland, Ohio

Stubhub Link: https://www.stubhub.com/brett-eldredge-cleveland-tickets-12-1-2022/event/150576259/?quantity=0

Primary Link: https://www.livenation.com/event/vvG1fZ9fnO6-qN/brett-eldredge-glow-live-tour


Thanks,

Quiennie

[doconnor]

Cornell Big Red at Quinnipiac Bobcats Hockey (Time TBD)

Please update time of event to 7pm and have a map provided on the site.  Link to event below.

11/5/2022 7PM

https://www.stubhub.com/quinnipiac-bobcats-hockey-hamden-tickets-11-5-2022/event/150379680/?quantity...

https://gobobcats.com/sports/2015/8/26/Seating_chart.aspx

https://qb1.glitnirticketing.com/qbticket/web/stadiumg.php?event_id=65&status_id=2

[doconnor]

Please update seating map and time of event to 7pm

Colgate Raiders at Quinnipiac Bobcats Hockey (Time TBD)

11/4/2022 7PM

https://www.stubhub.com/quinnipiac-bobcats-hockey-hamden-tickets-11-4-2022/event/150379679/?quantity...

https://gobobcats.com/sports/2015/8/26/Seating_chart.aspx

[doconnor]

Please update seating map and time of event to 7pm

Yale Bulldogs at Quinnipiac Bobcats Hockey (Time TBD)

2/17/2022 7PM

https://www.stubhub.com/quinnipiac-bobcats-hockey-hamden-tickets-2-17-2023/event/150379685/?quantity...

https://gobobcats.com/sports/2015/8/26/Seating_chart.aspx

[zhariiel]

Hi Team, 

Seeking your assistance to add map on this event:

Event Name: New York Islanders Parking
Venue: UBS Arena Parking|Elmont, NY
Event Date & Time: 10/09/22  7:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-new-york-islanders-elmont-tickets-10-29-2022/event/15028...
Primary Link: https://www.ticketmaster.com/ubs-arena-parkingnew-york-islanders-vs-belmont-park-long-island-new-yor...

Thank you !