Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Zac Brown Band
Venue:  Chase Field|Phoenix, AZ
Event Date & Time: Sat, Nov 19, 2022, 6:00 PM
Stubhub Link: https://www.stubhub.com/zac-brown-band-phoenix-tickets-11-19-2022/event/105173691
Primary Link: https://www.ticketmaster.com/zac-brown-band-out-in-the-phoenix-arizona-11-19-2022/event/19005C47E980...

[angeldulce18]

Hi Team,

Please update Floor sec. to Floor GA (standing room only) sec. on event map.

Stubhub Link:

Death Cab for Cutie Tickets - StubHub

Primary Link:

Death Cab For Cutie: Asphalt Meadows Tour with Special Guest Momma Tickets Feb 09, 2023 Austin, TX |...

[ryangueta]

Event Name: grentperez i’m cool i promise tour
Artist: grentperez
Date: November 18th, 2022
Start time: 7:00PM EST
Location: Velvet Underground, 508 Queen St W, Toronto, ON, Canada
Link to event: https://www.showclix.com/event/grentperez-27x

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Trinity of Terror
Venue: Alliant Energy PowerHouse, Cedar Rapids, IA
Event Date & Time: Nov 11, 2022, 6:20 PM
Stubhub Link: https://www.stubhub.com/trinity-of-terror-cedar-rapids-tickets-11-11-2022/event/150390553/
Primary Link: https://www.ticketmaster.com/event/06005CFCE51590B9

[Lotusjoyce]

No map on site, please update. Thank you

Zakir Hussain
Fitzgerald Theater | Saint Paul, MN
Sat, Nov 12, 2022, 8:00 PM

https://www.stubhub.com/zakir-hussain-saint-paul-tickets-11-12-2022/event/150365628/

https://www.axs.com/events/444681/zakir-hussain-tickets

Thank you

[angeldulce18]

Hi Team,

Please update event map to all General Admission event.

Stubhub Link:

Charley Crockett Tickets - Charley Crockett Concert Tickets and Tour Dates - StubHub

Primary Link:

Charley Crockett Tickets Nov 18, 2022 Washington, DC | Ticketmaster

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Pete Holmes Tickets - StubHub

Primary Link:

Pete Holmes Live: Where Were We Tickets Jan 12, 2023 San Francisco, CA | Ticketmaster

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to add the map for this event:

Event Name: Noel Miller

Venue: Crest Theatre - Sacramento

Event Date & Time: Crest Theatre - Sacramento

Stubhub Link: https://www.stubhub.com/noel-miller-sacramento-tickets-4-19-2023/event/150581732/?clickref=1100lwgzm...

Primary Link: https://www.eventbrite.com/e/noel-miller-everything-is-fked-tickets-425440342517

[ticketmvp]

Countie Basie Center for the Arts - Complex and Hackensack Meridian Health Theatre at the Count Basie Center are the same venue and I've brought this to StubHub's attention before but it's not fixed. Count Basie Center for the Arts - Complex needs to be removed as a venue name as all of these events are being held at the correct name Hackensack Meridian Health Theatre at the Count Basie Center.  Why does StubHub continue to create incorrect venues when the correct venues are already on StubHub? Please have the venue/maps team correct this once and for all.

 

[JONA]

Hi Team,

Kindly update StubHub map for this event to  DaBaby 11/01/22 match the map on the primary market with link below for reference:

https://concerts.livenation.com/event/16005D371C186F26?wt.mc_id=EML_TMNT549497_357496_0[PC_eventImag...

Thanks,
Jona