Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat of the event below:

Shreya Ghoshal

Addition Financial Arena|Orlando, FL

Fri, Nov 18, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/shreya-ghoshal-orlando-tickets-11-18-2022/event/150321222/?quantity=1

Prim Link: https://www.ticketmaster.com/shreya-ghoshal-orlando-florida-11-18-2022/event/22005CFA8395AC5F?utm_co...

Thank you

[mariefe_madrid]

Hi Team,

Requesting to add the Floor Section for the event below:

Smashing Pumpkins with Janes Addiction

Spokane Arena|Spokane, WA

Wed, Nov 09, 2022, 6:30 PM

Stubhub link: https://www.stubhub.com/smashing-pumpkins-spokane-tickets-11-9-2022/event/105282281/?quantity=1

Prim link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN22%3AE...

Thank you

[lotus_gaymarie]

Event name: Puddles Pity Party 01/12/23

Link to the event on StubHub.com:

https://www.stubhub.com/puddles-pity-party-portland-tickets-1-12-2023/event/150570573/?quantity=0

Link to the event from the primary ticket provider :

https://event.etix.com/ticket/online/performanceSale.do?performance_id=2039094&method=restoreToken

Kindly update event map. Correct sections/ticket options below:

[lotus_gaymarie]

Event name: Dan Cummins 03/04/23 9:30pm

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/dan-cummins-seattle-tickets-3-4-2023/event/150558812/

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/0F005D1FA450295B

[RmOropesa]

Hi Team,

Seeking your assistance to update and change Section 103 to General Admission Floor   for the below event:

Event Name: Sammy Hagar
Venue: The Show - Agua Caliente Casino|Rancho Mirage, CA
Event Date & Time: Sat, Mar 04, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/sammy-hagar-rancho-mirage-tickets-3-4-2023/event/150460812/?quantity=2

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=8607467&method=restoreToken

[lotus_gaymarie]

Event name: Trans Siberian 12/01/22

Link to the event on StubHub.com:

https://www.stubhub.com/trans-siberian-orchestra-fresno-tickets-12-2-2021/event/104990158/?quantity=...

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1C005B0D82822836

Missing floor sections

Correct map:

[lotus_gaymarie]

Event name: Usher 03/17/23

Link to the event on StubHub.com:

https://www.stubhub.com/usher-las-vegas-tickets-3-17-2023/event/150420166/?quantity=0&sections=&tick...

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/2E005D13A2970C77

Stubhub map incorrect:

Correct map:

[mariefe_madrid]

Hi Team,

Requesting to remove the VIP General Admission section and add East and West Reserved for the event below:

Tove Lo (16+ Event) (Moved from Ogden Theatre)

Mission Ballroom|Denver, CO

Mon, Feb 20, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/tove-lo-denver-tickets-2-20-2023/event/150513331/?quantity=1

Prim Link: https://tix.axs.com/vnAGDAAAAAD%2b8ISHAwAAAABh%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2...

Thank you

[lotus_gaymarie]

Event name: Walker & Royce 03/03/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/walker-royce-boulder-tickets-3-3-2023/event/150524615/?quantity=1

Link to the event from the primary ticket provider :

https://www.axs.com/events/449672/walker-royce-tickets

[lotus_gaymarie]

Event name: Tove Lo 03/03/23 

Link to the event on StubHub.com:

https://www.stubhub.com/tove-lo-los-angeles-tickets-3-3-2023/event/150521620/?quantity=0

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/09005D43A5B91DE1

Incorrect map:

Correct map: