Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Rodney Carrington Tickets - StubHub

Primary Link:

https://www.axs.com/events/442563/rodney-carrington-tickets

[Mauflores]

Hi Team,

Seeking your assistance for a follow up to aff the Floor sections and add sections 

Event Name: Yuridia

Venue: San Jose Civic

Event Date & Time: Nov 26, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/?clickref=1100lwgEMYta&u...

Primary Link: https://www.ticketmaster.com/yuridia-pa-luego-es-tarde-usa-san-jose-california-11-26-2022/event/1C00... 

[BigSkyVike]

Bert Kreischer
November 9th 2022

Link to stubhub listing not showing correct seat map:
https://www.stubhub.com/bert-kreischer-billings-tickets-11-9-2022/event/150581814/

Link to actual seat map of show from venue.

https://www.metrapark.com/reservations.aspx?pid=13690&iid=1774

[Mauflores]

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Nate Bargatze

Venue: Kentucky Center - Whitney Hall

Event Date & Time: Nov 10, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/nate-bargatze-louisville-tickets-11-10-2022/event/150326661/?clickref=1101lw...

Primary Link: https://tickets.kentuckyperformingarts.org/20400?queueittoken=e_tnewsafetynet~q_949cd7a1-3985-405e-a... 

[ticketmvp]

Charleston Area Convention Center and Charleston Coliseum and Convention Center are not the same venues but have numerous events listed at both venues on the same day. Charleston Area Convention Center's address is 5001 Coliseum Drive, North Charleston, SC 29418 and Charleston Coliseum and Convention Center's address is 200 Civic Center Drive, Charleston, WV 25301. These are clearly two different venues. It appears that all the events listed at Charleston Area Convention Center are actually being held at Charleston Coliseum and Convention Center. StubHub needs to remove all of these events and quit listing events at this venue that aren't there as these are in two different cities and states.

[teddylegend]

Judas Priest 11/12/22 Hartman Arena, Park City KS needs a seating chart

Here is the link....

https://www.ticketmaster.com/judas-priest-50-heavy-metal-years-park-city-kansas-11-12-2022/event/060...

[teddylegend]

Joe Bonamassa

Event Date: Tuesday, November 8, 2022 at 8:00 pm

Facility: Cofrin Family Hall

Wrong Map;  https://www.stubhub.com/event/150180222?quantity=2

Correct Map :  https://www.ticketstaronline.com/events/detail/joe-bonamassa-3?gclid=Cj0KCQjwqoibBhDUARIsAH2OpWgmN7g...

[teddylegend]

Louis CK

12/8/22

Miller High Life Theatre Milwaukee WI

Stubhub link:  https://www.stubhub.com/louis-c-k-milwaukee-tickets-12-8-2022/event/150493144/?quantity=2

Correct Link :  https://tix.axs.com/XQHUIAAAAABUrWGAAAAAAACJ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fE1BhYnN0IFRoZWF0ZXIgR3JvdX...

[lotus_gaymarie]

Event name: Morgan Wade 03/15/23

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/morgan-wade-south-salt-lake-tickets-3-15-2023/event/150493088/?quantity=0

Link to the event from the primary ticket provider :

https://www.axs.com/events/449898/morgan-wade-tickets?q=Morgan+Wade+

[JONA]

Hi Team,

Kindly  update Stubhub map and add FAN CLUB PRESALE GENERAL ADMISSION Section on  map for this event : Mt Joy 11/05/2022

Thanks,
Jona