Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ltcnica08]

Hi Team,

Seeking your assistance to add 100 level section for below event:

Event Name: Yuridia
Venue: San Jose Civic|San Jose, CA
Event Date & Time: Sat, Nov 26, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/
Primary Link: https://www.ticketmaster.com/yuridia-pa-luego-es-tarde-usa-san-jose-california-11-26-2022/event/1C00...?

[ltcnica08]

Hi Team,

Seeking your assistance to add sections 101B-103B level for below event:

Event Name: Usher
Venue: Dolby Live at Park MGM|Las Vegas, NV
Event Date & Time: Fri, Mar 10, 2023, 9:00 PM

Stubhub Link:   https://www.stubhub.com/usher-las-vegas-tickets-3-10-2023/event/150375074/
Primary Link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-03-10-2023/event/2E00...

[ltcnica08]

Hi Team,

Seeking your assistance, please make map all General Admission for below event:

Event Name: Three Days Grace
Venue: Grey Eagle Resort and Casino|Calgary, AB
Event Date & Time: Fri, Nov 11, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/three-days-grace-rocky-view-county-tickets-11-11-2022/event/105292372/
Primary Link: https://www.ticketmaster.ca/three-days-grace-explosions-tour-calgary-alberta-11-11-2022/event/11005C...

[ltcnica08]

Hi Team,

Seeking your assistance to add floor section on map for below event:

Event Name: Bryan Adams 
Venue: Scotiabank Saddledome Calgary, AB
Event Date & Time: Wed, Nov 09, 2022, 8:00 PM
Stubhub Link:https://www.stubhub.com/bryan-adams-calgary-tickets-11-9-2022/event/105288276/ 
Primary Link: https://www.ticketmaster.com/event/11005CB191CA38D3

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Denver Nuggets Tickets - StubHub

[kdimambro]

Pit section is missing on seat map

-Bert Kreischer: The Berty Boy Relapse Tour

-Saturday December 3rd, 2022

-StubHub link: 

https://www.stubhub.com/bert-kreischer-rosemont-tickets-12-3-2022/event/150296930/

-Ticketmaster link:

https://www.ticketmaster.com/bert-kreischer-the-berty-boy-relapse-rosemont-illinois-12-03-2022/event...

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Alvvays Tickets - Alvvays Concert Tickets and Tour Dates - StubHub

Primary Link:

Alvvays Tickets Mar 02, 2023 Ottawa, ON | Ticketmaster

[Mauflores]

Hi Team,

Seeking your assistance to add the map with sections GENERAL ADMISSION FLOOR and BALCONY GENERAL ADMISSION

Event Name: Alan Walker (18+ Event)

Venue: Bayou Music Center

Event Date & Time: Nov 05, 2022, 9:00 PM

Stubhub Link: https://www.stubhub.com/alan-walker-houston-tickets-11-5-2022/event/105282266/?clickref=1101lwh3H5eC...

Primary Link: https://concerts.livenation.com/alan-walker-walkerverse-the-tour-houston-texas-11-05-2022/event/3A00... 

[Rachelle22]

Hi Team,
Seeking your assistance to change event map to General Admission for below event:
Event Name: Phantogram
Venue: Rialto Theatre Tucson, Tucson, AZ
Event Date & Time: Nov 06, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/phantogram-tucson-tickets-11-6-2022/event/150376408/
Primary Link: https://www.ticketmaster.com/event/19005D12B7C852B1

[Lotusjoyce]

Hi Team, 

Please add the missing section to Stubhub map for this event:

Dusty Slay
Lexington Opera House |  Lexington, KY
Fri, Feb 03, 2023, 7:30 PM

https://www.stubhub.com/aaron-weber-lexington-tickets-2-3-2023/event/150567075/?quantity=0

https://www.ticketmaster.com/event/16005D4FB53C39B0

Thank you