Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

John Mellencamp
Fri 26 May, 20:00
Connor Palace at Playhouse Square, Cleveland, Ohio

Stubhub Link: https://www.stubhub.com/john-mellencamp-cleveland-tickets-5-26-2023/event/150564920/?quantity=3

Primary Link: https://tickets.playhousesquare.org/online/default.asp?doWork::WScontent::loadArticle=Load&BOparam::...


Thanks,

Quiennie

[ktickets22]

YG - The Red Cup Tour
Thu • Feb 23, 2023 • 8:00 PM
Neal S Blaisdell Arena
Honolulu, HI

The ticketmaster map has seating and GA on the floor. The stubhub map has the floor as GA only.

https://www.stubhub.com/yg-honolulu-tickets-2-23-2023/event/150566101/

https://www.ticketmaster.com/yg-the-red-cup-tour-honolulu-hawaii-02-23-2023/event/0A005D290ADE65D7

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Senses Fail
Wed 16 Nov, 19:30
The Broadberry, Richmond, VA

Stubhub Link: https://www.stubhub.com/senses-fail-richmond-tickets-11-16-2022/event/150473192/?quantity=5

Primary Link: https://www.etix.com/ticket/p/6748012/senses-failmagnolia-parkcant-swim-richmond-the-broadberry


Thanks,

Quiennie

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Priscilla Presley
Venue: Bears Den at Seneca Niagara Casino|Niagara Falls, NY
Event Date & Time: Nov 11, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/priscilla-presley-niagara-falls-tickets-11-11-2022/event/150585878/?quantity...

[FLCathy]

Map error for Bill Burr on Sun  Nov 20 7:00 PM Hertz Arena  Estero FL

https://www.ticketmaster.com/event/0D005B35A2C3A3AE

https://www.stubhub.com/bill-burr-estero-tickets-11-20-2022/event/105285666/?quantity=2

When you try to list seats in the lower bowl section of the stubhub map it doesn't give you any choices for the lower bowls sections.   I had to list my row 3 seats in the upper bowl because of this and will probably lose money.   Please fix asap as show is 9 days

[mariefe_madrid]

Hi Team,

Requesting to make the map interactive on the event below:

Simon Leblanc

L'Etoile Banque Nationale|Brossard, QC

Wed, Nov 16, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/simon-leblanc-brossard-tickets-11-16-2022/event/150496730/

Prim link: https://www.ticketmaster.com/event/31005D269B4E16A3

Thank you

[mariefe_madrid]

Hi Team,

Requesting to update the floor and performance arena section on the event below:

Trans-Siberian Orchestra (Rescheduled from 12/2/2021)

Save Mart Center|Fresno, CA

Thu, Dec 01, 2022, 7:00 PM

Stubhub link: https://www.stubhub.com/trans-siberian-orchestra-fresno-tickets-12-2-2021/event/104990158/?quantity=...

Prim link: https://www.stubhub.com/trans-siberian-orchestra-fresno-tickets-12-2-2021/event/104990158/?quantity=...

Thank you

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Pam Tillis and Lorrie Morgan

Soaring Eagle Casino and Resort|Mount Pleasant, MI

Thu, Dec 29, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/pam-tillis-mount-pleasant-tickets-12-29-2022/event/150550671/?quantity=1

Prim link: https://event.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_metho...

Thank you

[zhariiel]

Hi Team, 

Seeking your assistance to update map on this event,missing all VIP sections and kindly update the Tables section to GA loft:

Event Name: Koe Wetzel
Venue: The Theater at Virgin Hotels Las Vegas|Las Vegas, NV
Event Date & Time: 12/06/22  8:00 PM
Stubhub Link: https://www.stubhub.com/koe-wetzel-las-vegas-tickets-12-6-2022/event/150316352/?quantity=0&sections=...
Primary Link: https://tix.axs.com/O1M5IQAAAABToBN5AAAAAACh%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FFRwD%2f%2f%2f%2f%2f%2f%...

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to update map on this event,missing all VIP sections:

Event Name: Koe Wetzel
Venue: The Theater at Virgin Hotels Las Vegas|Las Vegas, NV
Event Date & Time: 12/06/22  8:00 PM
Stubhub Link: https://www.stubhub.com/koe-wetzel-las-vegas-tickets-12-6-2022/event/150316352/?quantity=0&sections=...
Primary Link: https://tix.axs.com/O1M5IQAAAABToBN5AAAAAACh%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA0FFRwD%2f%2f%2f%2f%2f%2f%...

Thank you !