Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Vancouver Canucks at Buffalo Sabres 11/15/2022 7:00PM (Parking Pass)

Stubhub Link: https://www.stubhub.com/parking-passes-only-vancouver-canucks-buffalo-tickets-11-15-2022/event/15028...

Primary Link:  https://www.ticketmaster.com/buffalo-sabres-vs-vancouver-canucks-buffalo-new-york-11-15-2022/event/0...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event New York Rangers at Ottawa Senators 11/16/22 (Parking Pass) 7PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-milwaukee-bucks-milwaukee-tickets-11-16-2022/event/15033...

Primary Link: https://www.ticketmaster.com/highland-parking-milwaukee-bucks-v-cleveland-milwaukee-wisconsin-11-16-...


Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting updated map seat on the event below:

Yuridia

San Jose Civic|San Jose, CA

Sat, Nov 26, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/yuridia-san-jose-tickets-11-26-2022/event/150231059/?quantity=1

Prim link: https://www.ticketmaster.com/yuridia-pa-luego-es-tarde-usa-san-jose-california-11-26-2022/event/1C00...

Thank you

[lotus_gaymarie]

Unknown Mortal Orchestra 03/25/23

Link to the event from Stubhub:

https://www.stubhub.com/unknown-mortal-orchestra-seattle-tickets-3-25-2023/event/150566935/?quantity...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0F005D44CE7F2DB2

Incorrect map on Stubhub:

Correct map:

[lotus_gaymarie]

Unknown Mortal Orchestra 04/02/23

Link to the event from Stubhub:

https://www.stubhub.com/unknown-mortal-orchestra-phoenix-tickets-4-2-2023/event/150566455/?quantity=...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D4ACF36275F

Incorrect map on Stubhub:

Correct map:

[lotus_gaymarie]

Unwritten Law 01/20/23

Link to the event from Stubhub:

https://www.stubhub.com/unwritten-law-san-diego-tickets-1-20-2023/event/150570038/?quantity=0

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0B005D58FF022ED2

Kindly update the map on Stubhub, event is general admisison only.

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Noel Miller
Venue: Orpheum Theatre - Phoenix|Phoenix, AZ
Event Date & Time: Sun, Apr 30, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/noel-miller-phoenix-tickets-4-30-2023/event/150584713/?quantity=2

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=3832885&method=restoreToken

[lotus_gaymarie]

Air Supply 02/10/23

Link to the event from Stubhub:

https://www.stubhub.com/air-supply-valley-center-tickets-2-10-2023/event/150593227/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0A005D4ED4CE5659

No map on site

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event:

Event Name: deadmau5 
Venue: 713 Music Hall|Houston, TX
Event Date & Time: Fri, Nov 25, 2022, 9:00 PM
Stubhub Link: https://www.stubhub.com/deadmau5-houston-tickets-11-25-2022/event/150321234
Primary Link: https://concerts.livenation.com/event/3A005CF8019D7F64

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: White Reaper
Venue: Cats Cradle|Carrboro, NC
Event Date & Time: Wed, Mar 22, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/white-reaper-carrboro-tickets-3-22-2023/event/150586846/
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=634960...