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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Yo La Tengo 
Venue: Brooklyn Steel|Brooklyn, NY
Event Date & Time: Sat, Mar 18, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/yo-la-tengo-brooklyn-tickets-3-18-2023/event/151196152
Primary Link: https://www.axs.com/events/453941/an-evening-with-yo-la-tengo-tickets

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Archers of Loaf (21+ Event)
Venue: Mississippi Studios|Portland, OR
Event Date & Time: Sat, Feb 11, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/archers-of-loaf-portland-tickets-2-11-2023/event/150493346/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4201865&method=restoreToken

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pr
Umpire

JEFF DUNHAM GREEN BAY NOT LISTED

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=23JD&linkID=pmi

 

the link for the event is above.  It is on Vivid if anyone wants to list

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GENERAL ADMISSION, GENERAL ADMISSION 21+ (TABLE 1-2) and GENERAL ADMISSION 21+ (TABLE 3-6)

Event Name: Chris Lorenzo

Venue: The Concourse Project

Event Date & Time: Sat, Nov 26, 2022, 9:00 PM

Primary Link: https://www.stubhub.com/chris-lorenzo-austin-tickets-11-26-2022/event/150562646/?clickref=1101lwivv4...

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow-up to update the floor map for this event.

Event Name: Bert Kreischer

Venue: Alaska Airlines Center

Event Date & Time: Wed, Dec 14, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/bert-kreischer-anchorage-tickets-12-14-2022/event/150583867/?clickref=1101lw...

Primary Link: https://aac-uaa.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AUAA%3AAAC22%3ABK1214%3A...

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

John Mellencamp Tickets - StubHub

 

Primary Link:

John Mellencamp | Kentucky Performing Arts

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Community Log-In Changes May 1st
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