Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

The Offspring Tickets - The Offspring Concert Tickets and Tour Dates - StubHub

Primary Link:

Select Your Tickets | Online Ticket Office | The Offspring: Let The Bad Times Roll with special gues...

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

The Offspring Tickets - The Offspring Concert Tickets and Tour Dates - StubHub

Primary Link:

Select Your Tickets | Online Ticket Office | The Offspring: Let The Bad Times Roll with special gues...

[mariefe_madrid]

Hi Team,

Requesting to update map seat on the event below:

Countess Luann de Lesseps

El Rey Theatre Los Angeles|Los Angeles, CA

Fri, Dec 16, 2022, 8:30 PM

Stubhub link: https://www.stubhub.com/luann-de-lesseps-los-angeles-tickets-12-16-2022/event/150444307/?quantity=1

Prim link: https://www.axs.com/events/448500/a-very-countess-christmas-starring-luann-de-lesseps-tickets?skin=e...

Thank you

[Lotusjoyce]

Please update the Stubhub map for this event

Countess Luann de Lesseps
El Rey Theatre Los Angeles | Los Angeles, CA
Sat, Dec 17, 2022, 8:30 PM

https://www.stubhub.com/luann-de-lesseps-los-angeles-tickets-12-17-2022/event/150444309/?quantity=0

https://www.axs.com/events/448503/a-very-countess-christmas-starring-luann-de-lesseps-tickets?skin=e...

[mariefe_madrid]

Hi Tem,

Requesting map seat for the event below:

Nate Bargatze

Freedom Hall Civic Center-TN|Johnson City, TN

Fri, Apr 14, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/nate-bargatze-johnson-city-tickets-4-14-2023/event/150586637/?quantity=1

Prim link: https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod

Thank you

[Lotusjoyce]

Hi Team, 

Please update the General Admission section into:

Standing Room

Upper Floor

Lower Floor

Gold Circle

and add Premium Packages Section

Noel Miller
Knitting Factory Concert House Boise | Boise, ID
Sun, Apr 16, 2023, 8:00 PM

https://www.stubhub.com/noel-miller-boise-tickets-4-16-2023/event/150546615/?quantity=0&priceRange=5...

[Mauflores]

Hi Team,

Seeking your assistance to update the map and add sections:
ORCHESTRA GOLD RIGHT
ORCHESTRA GOLD CENTER
ORCHESTRA GOLD LEFT

Event Name: Dear Evan Hansen

Venue: Centennial Hall - AZ

Event Date & Time: Feb 26, 2023, 1:00 PM

Stubhub Link: https://www.stubhub.com/dear-evan-hansen-tucson-tucson-tickets-2-26-2023/event/150531853/?clickref=1...

Primary Link: https://www.ticketmaster.com/dear-evan-hansen-touring/event/19005D4DAAB01DF4?refArtist=K8vZ917pUVV

[RmOropesa]

Hi Team,

Seeking your assistance to update the map. All General Admission Section. 

Event Name: Morgan Wade
Venue: Sat, The Neptune Theatre|Seattle, WA

Event Date & Time: Sat, Mar 18, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/morgan-wade-seattle-tickets-3-18-2023/event/150484758/?quantity=1

Primary Link: https://www.ticketmaster.com/event/0F005D34E8FE3337

[zhariiel]

Hi Team, 

Seeking your assistance to add map on this event:

Event Name: Shane Smith and the Saints
Event Date & Time: 11/19/22  8:00 PM
Stubhub Link: https://www.stubhub.com/the-saints-durant-tickets-11-19-2022/event/150190156/?quantity=0
Primary Link: https://www.ticketmaster.com/shane-smith-and-the-saints-durant-oklahoma-11-19-2022/event/0C005CAC0A0...?

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to add Platform section on map on this event:

Event Name: Fortune Feimster
Event Date & Time: 02/19/23 8:00 PM
Stubhub Link: https://www.stubhub.com/fortune-feimster-lexington-tickets-2-19-2023/event/150595693/?quantity=2
Primary Link:https://www.ticketmaster.com/fortune-feimster-live-laugh-love/event/16005D5CAC92394E?refArtist=K8vZ9...

Thank you !