StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

zhariiel · ‎11-19-2022

Hi Team,

Seeking your assistance kindly update add map for only General admission on this event:

Event Name: Noah Kahan
Event Date & Time: 11/20/22 8:00 PM
Stubhub Link: https://www.stubhub.com/noah-kahan-san-diego-tickets-11-20-2022/event/150289879/?quantity=0
Primary Link: https://concerts.livenation.com/event/0B005CD8C4092E7B?_ga=2.162853180.1058816440.1666002735-8772230...

Thank you !

zhariiel · ‎11-19-2022

Hi Team, Seeking your assistance to update the map on this event: Event Name: Countess Luann Event Date & Time: 12/10/22 8:30 PM Stubhub Link:https://www.stubhub.com/luann-de-lesseps-atlanta-tickets-12-10-2022/event/150366387/?quantity=0&sect... Primary Link: https://www.axs.com/events/442929/a-very-countess-christmas-tickets Thank you !

mariefe_madrid · ‎11-19-2022

Hi Team,

requesting map seat on the event below:

Deon Cole (21+ Event) (Rescheduled from 9/24/2022)

Sound Board at MotorCity Casino Hotel|Detroit, MI

Sat, Apr 15, 2023, 7:30 PM

https://www.stubhub.com/deon-cole-detroit-tickets-4-15-2023/event/105232839/?quantity=1

https://www.ticketmaster.com/deon-cole-detroit-michigan-04-15-2023/event/08005B89C6C545EF

Thank you

nmtickets · ‎11-19-2022

Foreigner

Tuesday August 1st 2023

https://www.stubhub.com/foreigner-saratoga-springs-tickets-8-1-2023/event/151223686/

The map currently shows the Pit as being general admission for this event which is incorrect.

The Pit is actually reserved for this event and includes rows A-F.

lotustixmalou · ‎11-19-2022

Hi team,

Please, change section Pit GA to reserved PIT1 and PIT2, as well as remove sections Party Suite east and west, and S1-S16 for below event:
Cirque Du Soleil Twas The Night Before
Arizona Financial Theatre, Phoenix, AZ
December 18, 2022, 3:00 PM

Stubhub link: https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-18-2022/ev...

Primary ticket provider link: https://concerts.livenation.com/event/19005D09F524375A

lotustixmalou · ‎11-19-2022

Hi team,

Please, add Stubhub map for below event:
Dancing with the Stars
Community Theatre at Mayo Performing Arts Center, Morristown, NJ
January 19, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/dancing-with-the-stars-tour-morristown-tickets-1-19-2023/event/150539229/

Primary ticket provider link: https://secure.mayoarts.org/17443/17444