Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Jerry Harrison 02/17/23

Link to the event from Stubhub:

https://www.stubhub.com/jerry-harrison-boulder-tickets-2-17-2023/event/151196252/?quantity=0

Link to the event from the primary ticket provider:

https://www.axs.com/events/453249/jerry-harrison-adrian-belew-with-special-guests-cool-cool-cool-for...

Incorrect map on Stubhub: floor section should be general admission

Correct map:

[lotus_gaymarie]

Event: Josh Wolf 12/14/22

Kindly divide floor section into 4 sections - Standing Room, Upper and Lower Floor, and Gold Circle.

Link to the event from Stubhub:
https://www.stubhub.com/josh-wolf-boise-tickets-12-14-2022/event/151195214/

Link to the event from the primary ticket provider:
https://www.ticketmaster.com/event/1E005D62AA792E2C

Thanks!

[lotus_gaymarie]

Event: Trans-Siberian 12/01/22

Kindly add floor sections 1-12.

Link to the event from Stubhub:

https://www.stubhub.com/trans-siberian-orchestra-fresno-tickets-12-2-2021/event/104990158/?quantity=...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/transsiberian-orchestra-the-ghosts-of-christmas-fresno-california-12-01...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Jerry Harrison
Venue: Sony Hall|New York, NY
Event Date & Time: Thu, Mar 09, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=4c97c446-34bb-41ae-a09d-91f9ca2f8893
Primary Link: https://www.ticketmaster.com/event/00005D5CD5BC5593

[lotus_gaymarie]

Event: Fortune Feimster 01/14/23 @ 6pm

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/fortune-feimster-oxnard-tickets-1-14-2023/event/150610875/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/fortune-feimster-working-it-out-oxnard-levity-live-tickets/12575075?...

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: John Mellencamp
Venue: Connor Palace Playhouse Square|Cleveland, OH
Event Date & Time: Thu, May 25, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/john-mellencamp-cleveland-tickets-5-25-2023/event/151193944/

Primary Link: https://www.playhousesquare.org/events/detail/john-mellencamp

[aj123]

Hi Team,

Seeking your assistance to replace the event map for below event:

Event Name: Pete Holmes
Venue: Variety Playhouse, Atlanta, GA
Event Date & Time: 02/02/23 8PM

Stubhub Link: https://www.stubhub.com/pete-holmes-atlanta-tickets-2-2-2023/event/151215819/?quantity=0 
Primary Link: https://www.axs.com/events/450283/pete-holmes-live-tickets?q=Pete+Holmes+ 

Thanks

[lotus_gaymarie]

Event: Cirque Du Soleil 12/21/22 7:30pm

Kindly change PIT GA section into seated sections PIT 1 and 2.

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-21-2022/ev...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F6F137A2

[RmOropesa]

Hi Team,

Seeking your assistance to update the event, please add Orchestra, Floor Tier 1, Floor Tier 2, Floor Tier 3, Mezzanine, and Balcony.

Event Name: Noel Miller
Venue: Agora Theatre|Cleveland, OH
Event Date & Time: Fri, Mar 31, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/noel-miller-cleveland-tickets-3-31-2023/event/150493132/

Primary Link: https://www.axs.com/events/450691/noel-miller-tickets

[BMakler78]

- Event Name: Matt Rogers

- Event Date: 12/9/2022

- Link to the event on our site: https://www.stubhub.com/matt-rogers-chicago-tickets-12-9-2022/event/151196110/

- A link to a correct map (if you have one): https://www.axs.com/events/454069/matt-rogers-tickets?q=Matt+Rogers

(need to add reserved seating sections on Floor)