Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Cirque Du Soleil 12/21/22 7:30pm

Kindly change PIT GA section into seated sections PIT 1 and 2.

Link to the event from Stubhub:

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-21-2022/ev...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005D09F6F137A2

[RmOropesa]

Hi Team,

Seeking your assistance to update the event, please add Orchestra, Floor Tier 1, Floor Tier 2, Floor Tier 3, Mezzanine, and Balcony.

Event Name: Noel Miller
Venue: Agora Theatre|Cleveland, OH
Event Date & Time: Fri, Mar 31, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/noel-miller-cleveland-tickets-3-31-2023/event/150493132/

Primary Link: https://www.axs.com/events/450691/noel-miller-tickets

[BMakler78]

- Event Name: Matt Rogers

- Event Date: 12/9/2022

- Link to the event on our site: https://www.stubhub.com/matt-rogers-chicago-tickets-12-9-2022/event/151196110/

- A link to a correct map (if you have one): https://www.axs.com/events/454069/matt-rogers-tickets?q=Matt+Rogers

(need to add reserved seating sections on Floor)

[BMakler78]

- Event Name: Todd Park Mohr

- Event Date: 12/16/2022

- Link to the event on our site: https://www.stubhub.com/todd-park-mohr-denver-tickets-12-16-2022/event/151231906/

(page produced error message)

- A link to a correct map (if you have one): https://www.ticketmaster.com/todd-park-mohr-denver-colorado-12-16-2022/event/1E005D6FD2CA3C10

(please include reserved seating in balcony like you have for this event at the same venue: https://www.stubhub.com/melt-denver-tickets-12-3-2022/event/150227062/?quantity=2)

https://www.stubhub.com/todd-park-mohr-denver-tickets-12-16-2022/event/151231906/

[Quiennie]

Hi Team,

Event is General Admission. Please update stubhub map for this event Kevin Kaarl 03/28/23

Stubhub link: https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=0

Kindly match the map on the primary market with link below for reference: https://www.prekindle.com/find-tickets/id/531433528948696266?1

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please add  General Admission - Floor and  General Admission - Seated Balcony for this event Kevin Kaarl 03/28/23.

Stubhub link: https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=0 

Primary link: https://www.prekindle.com/find-tickets/id/531433528948696266?1

Thanks,

Quiennie

[User5117]

Jade Cicada at the Eastern in Atlanta, Georgia. It is a full GA show, no sections. 

December 3 sold through AXS. 

[User5117]

Event: Of The Trees

Location: Mission Ballroom, Denver CO

Link to the event from Stubhub:

stubhub.com/of-the-trees-denver-tickets-3-10-2023/event/150451906/?quantity=1

Link to the event from the primary ticket provider:

https://www.axs.com/events/449742/of-the-trees-tickets

the map is GA and GA VIP. only those 2 sections should be listed/listable.

@TeamStubHub @lsuppes @Anonymous 

[JONA]

Hi Team,

Please  update StubHub map for this event  Sara Evans 12/18/2022  and add Sections 1 to Sections 6 with link below for reference;

https://www.ticketmaster.com/event/06005D2E87CA17DE?wt.mc_id=EML_TMNT549495_720576_0[PC_eventImage&e...

Thanks,

Jona

[mariefe_madrid]

Hi Team,

Requesting map seat on the event below:

Ashanti (21+ Event)

Parx Casino and Racing|Bensalem, PA

Sat, Jan 14, 2023, 8:00 PM

https://www.stubhub.com/ashanti-bensalem-tickets-1-14-2023/event/151197575/?quantity=1

https://www.axs.com/events/454173/ashanti-tickets

Thank you