- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Please update correct section from GA Balcony to Balcony Left and Right.
Stubhub Link:
City Morgue Tickets - City Morgue Concert Tickets and Tour Dates - StubHub
Hi Team,
Please update unavailable Stubhub event map.
Stubhub Link:
Event: Ken Jeong 11/18/23
Kindly add the event map
Link to the event from Stubhub:
https://www.stubhub.com/ken-jeong-mount-pleasant-tickets-11-18-2023/event/151708114/
Link to the event from the primary ticket provider:
https://event.etix.com/ticket/online/performanceSale.do?performance_id=6348317&method=restoreToken
Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: America
Venue: Seven Feathers Casino Resort|Canyonville, OR
Event Date & Time: Jul 07, 2023, 8:00 PM
Stubhub Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?
Primary Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?
Hi Team,
Please make StubHub map clickable for this event Felipe Esparza 08/12/2023 9:30pm Show with link below for reference:
Primary link: https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078735?pl=sanjoseimprov&REF...
StubHub link: https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-12-2023/event/151606591/?
Thanks,
Jona
Hi Team,
Kindly make StubHub map clickable for this event Felipe Esparza 08/13/23 and see link below for reference:
Primary Link:
StubHub link: https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-13-2023/event/151606092/
Thanks,
Jona
Hi Team,
Kindly make StubHub map clickable for these events:
Felipe Esparza 08/11/2023 7:30 PM Show
Felipe Esparza 08/11/2023 9:45 PM Show
Stubhub link for 7:30 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606360/
Kindly make StubHub map clickable for these events:
Felipe Esparza 08/11/2023 7:30 PM Show
Felipe Esparza 08/11/2023 9:45 PM Show
Stubhub link for 9:45 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606605/
Thanks,
Jona
Hi Team,
Seeking your assistance to add Section Pit and Main Floor for below event:
Event Name: Old Dominion
Venue: Alliant Energy PowerHouse|Cedar Rapids, IA
Event Date & Time: Feb 11, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/old-dominion-cedar-rapids-tickets-2-11-2023/event/150559905/?
Primary Link: https://www.ticketmaster.com/event/06005D4A96E91A63?
Hi Team,
Seeking your assistance to UPDATE event map for below event by replacing 100 level sections to FLOOR GENERAL ADMISSION:
Event Name: Thievery Corporation
Venue: College Street Music Hall|New Haven, CT
Event Date & Time: Dec 03, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/thievery-corporation-new-haven-tickets-12-3-2022/event/150539337/?
Primary Link:https://www.eventbrite.com/e/thievery-corporation-tickets-427333073727
I put 2 tickets for sale for TSO on 12/21/2022 at the Giant Center, Hershey PA. The map that shows where the tickets are is incorrect. Here is a link to the event info:
https://www.stubhub.com/trans-siberian-orchestra-hershey-tickets-12-21-2022/event/150399950/
The actual configuration is not what is showing on the map (my tickets are in Section B on the floor). The map should be the standard configuration for concerts (standard blocks of floor seats, A, B and C identical across the front with the other 3 right behind them as A2, B2 and C2). Please correct this as my tickets are better than section A or C in the current map but that map shows A and C as in the middle of the stage.