StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie · ‎12-01-2022

Event: Sam Morril 02/02/23 9:30pm

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/?quantity=0

Link to the event from the primary ticket provider:

https://admitone.com/events/sam-morril-vancouver-8494383

teddylegend · ‎12-01-2022

THU DEC 8, 2022 - 7:30 PM

Louis CK at Miller High Life Theatre, Milwaukee Wisconsin

Correct Map www.axs.com/events/451022/louis-c-k-tickets

zhariiel · ‎12-01-2022

Hi Team,

Seeking your assistance to update the map since theres only 2 section General admission Floor Seated and General admission Floor Standing on this event:

Event Name: Weyes Blood
Event Date & Time: 03/25/23 9:00 PM
Stubhub Link: https://www.stubhub.com/weyes-blood-san-francisco-tickets-3-25-2023/event/150443166/?
Primary Link: https://tix.axs.com/BTg4EgAAAACA5WmAAgAAAADH%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0dvbGRlbnZvaWNlAP%2f%2f%2...

Thank you !

ltcnica08 · ‎12-01-2022

Hi Team,

Seeking your assistance to add map and other details making listings visible for below event:

Event Name: Zach Williams
Venue: Steven Tanger Center for the Performing Arts|Greensboro, NC
Event Date & Time: Sat, May 06, 2023, 7:00 PM
Stubhub Link: NA
Primary Link: https://www.ticketmaster.com/event/2D005D538B0419EA