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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Sam Morril 02/02/23 9:30pm

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/?quantity=0


Link to the event from the primary ticket provider:

https://admitone.com/events/sam-morril-vancouver-8494383

Reply
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teddylegend
Umpire

Re: Map Errors on Site

THU DEC 8, 2022 - 7:30 PM

Louis CK at Miller High Life Theatre, Milwaukee Wisconsin

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map since theres only 2 section General admission Floor Seated and General admission Floor Standing on this event:

Event Name: Weyes Blood
Event Date & Time: 03/25/23 9:00 PM
Stubhub Link: https://www.stubhub.com/weyes-blood-san-francisco-tickets-3-25-2023/event/150443166/?
Primary Link:
https://tix.axs.com/BTg4EgAAAACA5WmAAgAAAADH%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0dvbGRlbnZvaWNlAP%2f%2f%2...

Thank you !

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map and other details making listings visible for below event:

Event Name: Zach Williams
Venue: Steven Tanger Center for the Performing Arts|Greensboro, NC
Event Date & Time: Sat, May 06, 2023, 7:00 PM
Stubhub Link: NA
Primary Link: https://www.ticketmaster.com/event/2D005D538B0419EA

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting map seat for the event below:

Joe Gatto

EJ Thomas Hall|Akron, OH

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive GA sec. on event map.

Stubhb Link:

Russell Dickerson Tickets - StubHub

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Stomp 01/07/23 (8:00 PM)

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/stomp-morristown-morristown-tickets-1-7-2023/event/150061793/?quantity=0


Link to the event from the primary ticket provider:

https://www.mayoarts.org/shows/stomp

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a third follow up to add this event on stubhub:

Event Name: Cirque Dreams Celebration

Venue:Mohegan Sun Arena-CT

Event Date & Time: Dec 30, 2022, 7:00 PM

Primary Link: https://www.ticketmaster.com/event/1D005CF6AEC947A6?wt.mc_id=EML_TMNT549495_871165_0[PC_eventImage&e...

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add LL22 section to stubhub map

Disney On Ice: Road Trip Adventures
Pechanga Arena | San Diego, CA
Sat, Jan 21, 2023, 3:00 PM

https://www.stubhub.com/disney-on-ice-san-diego-tickets-1-21-2023/event/151174566/?quantity=0&sectio...

https://www.axs.com/events/450769/sat-1-21-3p-disney-on-ice-road-trip-adventures-tickets?q=disney+on...

Screenshot 2022-12-01 180402.jpg

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Same req to add LL22 section to stubhub map


Disney On Ice: Road Trip Adventures
Pechanga Arena San Diego, CA
Sat, Jan 21, 2023, 11:00 AM

https://www.stubhub.com/disney-on-ice-san-diego-tickets-1-21-2023/event/151179003/?quantity=0&sectio...

https://www.axs.com/events/450739/sat-1-21-11a-disney-on-ice-road-trip-adventures-tickets

Reply
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