Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Detroit Pistons Parking
Venue: Little Caesars Arena Parking|Detroit, MI
Event Date & Time: Dec 11, 2022, 6:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-detroit-pistons-detroit-tickets-12-11-2022/event/1503392...?
Primary Link: https://www.parkwhiz.com/little-caesars-arena-parking/los-angeles-lakers-at-detroit-pistons-1235740/

[angeldulce18]

Hi Team,

Please update misssing Floor 3 sec. on event map.

Stubhub Link:

Disney On Ice Let's Celebrate - Albany Tickets - StubHub

Primary Link:

Disney On Ice presents Let's Celebrate Tickets Dec 09, 2022 07:00 PM Albany, NY | Ticketmaster

[angeldulce18]

Hi Team,

Please update correct labels on Floor section.

Stubhub Link:

Disney On Ice Tickets - StubHub

Primary Link:

Disney On Ice presents Find Your Hero Tickets Dec 18, 2022 11:00 AM Rochester, NY | Ticketmaster

[Lotusjoyce]

Hi Team,

Please update the Stubhub map

Larry the Cable Guy

Soaring Eagle Casino and Resort

Mount Pleasant, MI

Fri, Mar 10, 2023, 8:00 PM

https://www.stubhub.com/larry-the-cable-guy-mount-pleasant-tickets-3-10-2023/event/151252947/

https://event.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_metho...

[Rachelle22]

Hi Team,
Seeking your assistance to make Section 116 interactive for below event:
Event Name: Disney on Ice: Lets Celebrate!
Venue: XL Center|Hartford, CT
Event Date & Time: Jan 05, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-presents-let-s-celebrate-hartford-tickets-1-5-2023/event/15038...
Primary Link: https://xlcenter.evenue.net/cgi-bin/ncommerce3/SEGetEventList?

[Rachelle22]

Hi Team,
Seeking your assistance to Section 1-3 for below event:
Event Name: Carrie Underwood
Venue: John Paul Jones Arena|Charlottesville, VA
Event Date & Time: Feb 24, 2023, 7:30 PM
Stubhub Link: http://www.vividseats.com/shop/viewTickets.shtml?
Primary Link: https://www.axs.com/events/434232/carrie-underwood-tickets

[Quiennie]

Hi Team,

Please update map on Stubhub and complete floor and stage layout for this event:

Disney On Ice Find Your Hero - Rockford
Sat Jan 14, 11:00 AM
BMO Harris Bank Center, Rockford, IL

Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-rockford-rockford-tickets-1-14-2023/event/15058...

Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-find-your-rockford-illinois-01-14-2023/event/040...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub and complete the floor and stage layout for this event:

Disney On Ice Find Your Hero - Rockford
Sat Jan 14, 3:00 PM
BMO Harris Bank Center, Rockford, IL

Stubhub Link: Disney On Ice 1/14/23 @ 3pm

Primary Link: Map Reference

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub and complete the the floor and stage layout for this event: Disney On Ice 01/14/23 @3pm

Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-rockford-rockford-tickets-1-14-2023/event/15058...

Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-find-your-hero/event/04005D28AB501865?brand=doi&...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub and complete the floor and stagfe layout for this event: Patty Griffin 2/3/2023

Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-rockford-rockford-tickets-1-14-2023/event/15058...

Primary Link: https://www.ticketmaster.com/patty-griffin-raul-malo-boston-massachusetts-02-03-2023/event/01005D5D1...


Thanks,

Quiennie