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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update the Stubhub map

Larry the Cable Guy

Soaring Eagle Casino and Resort

Mount Pleasant, MI

Fri, Mar 10, 2023, 8:00 PM

https://www.stubhub.com/larry-the-cable-guy-mount-pleasant-tickets-3-10-2023/event/151252947/

https://event.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_metho...

Screenshot 2022-12-02 160939.jpg

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Rachelle22
Zamboni Driver

Disney on Ice: Lets Celebrate! 01/05/23

Hi Team,
Seeking your assistance to make Section 116 interactive for below event:
Event Name: Disney on Ice: Lets Celebrate!
Venue: XL Center|Hartford, CT
Event Date & Time: Jan 05, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-presents-let-s-celebrate-hartford-tickets-1-5-2023/event/15038...
Primary Link: https://xlcenter.evenue.net/cgi-bin/ncommerce3/SEGetEventList?

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Rachelle22
Zamboni Driver

Carrie Underwood 02/24/23

Hi Team,
Seeking your assistance to Section 1-3 for below event:
Event Name: Carrie Underwood
Venue: John Paul Jones Arena|Charlottesville, VA
Event Date & Time: Feb 24, 2023, 7:30 PM
Stubhub Link: http://www.vividseats.com/shop/viewTickets.shtml?
Primary Link: https://www.axs.com/events/434232/carrie-underwood-tickets

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub and complete floor and stage layout for this event:

Disney On Ice Find Your Hero - Rockford
Sat Jan 14, 11:00 AM
BMO Harris Bank Center, Rockford, IL


Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-rockford-rockford-tickets-1-14-2023/event/15058...

Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-find-your-rockford-illinois-01-14-2023/event/040...


Thanks,

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and complete the floor and stage layout for this event:

Disney On Ice Find Your Hero - Rockford
Sat Jan 14, 3:00 PM
BMO Harris Bank Center, Rockford, IL

Stubhub Link: Disney On Ice 1/14/23 @ 3pm

Primary Link: Map Reference

Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub and complete the the floor and stage layout for this event: Disney On Ice 01/14/23 @3pm



Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-rockford-rockford-tickets-1-14-2023/event/15058...

Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-find-your-hero/event/04005D28AB501865?brand=doi&...


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub and complete the floor and stagfe layout for this event: Patty Griffin 2/3/2023

Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-rockford-rockford-tickets-1-14-2023/event/15058...

Primary Link: https://www.ticketmaster.com/patty-griffin-raul-malo-boston-massachusetts-02-03-2023/event/01005D5D1...


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the parking map and add Green Lots section for this event:

Event Name: Chicago Blackhawks Parking

Venue: United Center Parking

Event Date & Time: Jan 14, 2023, 7:01 PM to Mar 06, 2023, 8:01 PM

Stubhub Link: https://spothero.com/destination/chicago/united-center-parking

Primary Link:

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub add Section Pit for this event Bert Kreischer 12/3/22 @7pm

Stubhub Link: https://www.stubhub.com/bert-kreischer-rosemont-tickets-12-3-2022/event/150296930/?quantity=0

Primary Link: https://www.ticketmaster.com/bert-kreischer-the-berty-boy-relapse-rosemont-illinois-12-03-2022/event...


Thanks,

Quiennie

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here