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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

Clint Black
Sat Dec 03, 7:30 PM
Orpheum Theatre Wichita, Wichita, KS

Stubhub Link: https://www.stubhub.com/clint-black-wichita-tickets-12-3-2022/event/150337154/?quantity=0

Primary Lin...
https://mpv.tickets.com/schedule/?agency=SEDV_PLAGENCY_MPV&orgid=37328


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and complete the Floor and Stage layout for this event Joe Gatto 12/03/22 @4pm

Stubhub Link: https://www.stubhub.com/joe-gatto-charleston-tickets-12-3-2022/event/150427024/?quantity=1

Primary Link: https://www.ticketmaster.com/event/16005D189AA03ADD?wt.mc_id=EML_TMNT533881_387312_0[PC_eventImage&e...


Thanks,

Quiennie

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add floor sections on the map for below event:

Event Name: Disney On Ice
Venue: PPL Center, Allentown, PA
Event Date & Time: 01/22/2023 12PM

Stubhub Link: https://www.stubhub.com/disney-on-ice-let-s-celebrate-allentown-tickets-1-22-2023/event/151184653/?q...

Primary Link: https://pplcenter.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=DOI&linkID=global-allentown...

Thanks

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting to update the map seat on the event below:

Disney On Ice: Find Your Hero

BMO Harris Bank Center|Rockford, IL

Sat, Jan 14, 2023, 11:00 AM
Reply
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HolidayJam
Waterboy

Re: Map Errors on Site

V101 Holiday Jam at Golden 1 on December 10 has assigned floor sections, rows and seats but the listing only allows for FLOOR-TBD.
https://www.stubhub.com/throwback-holiday-jam-sacramento-tickets-12-10-2022/event/150345919/


Venue: https://www.ticketmaster.com/event/1C005CFCDF567AE6


Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map and complete floor and stage layout on Stubhub for this event:

Disney On Ice Find Your Hero - Rockford
Sun Jan 15, 3:00 PM
BMO Harris Bank Center, Rockford, IL


Stubhub Link: Disney On Ice 01/15/23 @3pm

Primary Link: Map Reference


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and complete the floor and stage layout for this event:

Disney On Ice Find Your Hero - Rockford
Sun Jan 15, 11:00 AM
BMO Harris Bank Center, Rockford, IL


Stubhub Link: Disney On Ice 01/15/23 @11am

Primary Link: Map Reference


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please fix Section 119-122. All tix with the sections said are mapping incorrectly on stubbhub for this event Disney On Ice 01/15/23.


Stubhub Link: Disney On Ice 01/15/23
Primary Link: Map Reference

Thanks,


Quiennie

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, correct Floor map for event below:
WWE Live Holiday Tour
Virginia State Universitys Multi Purpose Center, Petersburg, VA
December 04, 2022, 7:00 PM

Stubhub link: https://www.stubhub.com/wwe-live-holiday-petersburg-tickets-12-4-2022/event/150461151/

Primary ticket provider link: https://www.ticketmaster.com/event/01005D30D3BC7CEF

Thanks,

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to make map interactive for below event:

Event Name: Disney On Ice
Venue: BOK Center|Tulsa, OK
Event Date & Time: Sat, Feb 18, 2023, 3:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-tulsa-tulsa-tickets-2-18-2023/event/150598497
Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-find-your-tulsa-oklahoma-02-18-2023/event/20005D...

Reply
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Community Log-In Changes May 1st
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Read about the changes here