Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Lotusjoyce]

Wrong map

Hi Team,

Please update the Stubhub map for this event:

Matchbox Twenty (Rescheduled from 9/8/2020, 9/9/2021, 6/9/2022)
CHI Health Center Omaha | Omaha, NE
Thu, Jun 08, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/matchbox-twenty-omaha-tickets-6-8-2023/event/104561079/

Primary link: https://www.ticketmaster.com/event/06005828F0389B9C?

[Mauflores]

Hi Team,

Seeking your assistance for a third follow up to add stubhub map for this event:

Event Name: The Mavericks Very Merry Christmas Tour

Venue: Lensic Performing Arts Center

Event Date & Time: Dec 07, 2022, 7:00 PM

Primary Link: https://tickets.lensic.org/8321/8323

[lotus_gaymarie]

Event: Matchbox Twenty 07/8/23

Kindly update the event map on Stubhub

Link to the event from Stubhub:

https://www.stubhub.com/matchbox-twenty-tampa-tickets-7-8-2023/event/104549132/?quantity=0

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0D00582A91DBB5C5

Incorrect map:

Correct map:

[lotus_gaymarie]

Event: Matchbox Twenty 07/22/23

Kindly update the event map on Stubhub

Link to the event from Stubhub:

https://www.stubhub.com/matchbox-twenty-uncasville-tickets-7-22-2023/event/104549123/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1D005828B7BD2104

INCORRECT MAP:

CORRECT MAP:

[ltcnica08]

Hi Team,

Seeking your assistance to update map, add GA section and make other sections interactive for below event:

Event Name: Joan Osborne
Venue: Boulder Theater|Boulder, CO
Event Date & Time: Sat, Mar 25, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/joan-osborne-boulder-tickets-3-25-2023/event/150485015/
Primary Link: https://www.axs.com/events/449680/joan-osborne-tickets?skin=bouldertheater

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: David Sedaris
Venue: Hilo Civic Auditorium|Hilo, HI
Event Date & Time: Sat, Feb 11, 2023, 2:00 PM
Stubhub Link: https://www.stubhub.com/david-sedaris-hilo-tickets-2-11-2023/event/151290485/
Primary Link: https://www.ticketmaster.com/david-sedaris/event/0A005D7C6FED0EAE

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map for this event:

Lake Street Dive
College Street Music Hall | New Haven, CT
Fri, Dec 30, 2022, 8:00 PM

https://www.stubhub.com/lake-street-dive-new-haven-tickets-12-30-2022/event/150542067/

https://www.eventbrite.com/e/lake-street-dive-tickets-439167320277?aff=aff0songkick&sk_eid=40685833&...

Thank you

[lotus_gaymarie]

Event: The Mavericks 12/07/22

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/the-mavericks-santa-fe-tickets-12-7-2022/event/150333568/?quantity=1

Link to the event from the primary ticket provider:

https://tickets.lensic.org/8321/8323

[Rachelle22]

Hi Team,
Seeking your assistance to add 100 Level Sections (101-117)  for below event:
Event Name: Bert Kreischer
Venue: Brookshire Grocery Arena|Bossier City, LA
Event Date & Time: Apr 01, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/bert-kreischer-bossier-city-tickets-4-1-2023/event/150566916/
Primary Link: https://www.ticketmaster.com/event/1B005D53883C1DA5

[angeldulce18]

Hi team,

Please add missing 100 level sections on event map. Kindly refer to primary link provided.

Stubhub Link:

Usher Tickets - Usher Concert Tickets and Tour Dates - StubHub

Primary Link:

Usher: My Way - The Vegas Residency Tickets Apr 14, 2023 Las Vegas, NV | Ticketmaster