Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Rachelle22]

Hi Team,
Seeking your assistance to add 100 Level Sections (101-117)  for below event:
Event Name: Bert Kreischer
Venue: Brookshire Grocery Arena|Bossier City, LA
Event Date & Time: Apr 01, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/bert-kreischer-bossier-city-tickets-4-1-2023/event/150566916/
Primary Link: https://www.ticketmaster.com/event/1B005D53883C1DA5

[angeldulce18]

Hi team,

Please add missing 100 level sections on event map. Kindly refer to primary link provided.

Stubhub Link:

Usher Tickets - Usher Concert Tickets and Tour Dates - StubHub

Primary Link:

Usher: My Way - The Vegas Residency Tickets Apr 14, 2023 Las Vegas, NV | Ticketmaster

[angeldulce18]

Hi Team,

Please update missing Tier 1-4 sec. on event map.

Stubhub Link:

Morat Tickets - StubHub

[Lotusjoyce]

No map on site, please update

Sam Morril
Vogue Theatre - BC | Vancouver, BC
Thu, Feb 02, 2023, 9:30 PM

https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/?quantity=0

https://admitone.com/events/sam-morril-vancouver-8494383

Thank you

[lotus_gaymarie]

Event: The Mountain Goats 02/18/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.vividseats.com/the-mountain-goats-tickets-lexington-manchester-music-hall-2-18-2023--con...

Link to the event from the primary ticket provider:
https://event.etix.com/ticket/online/performanceSale.do?cobrand=Manchester&partner_id=4025&performan...

[lotus_gaymarie]

Event: Yung Gravy 03/04/23 

Kindly update the floor section.

Link to the event from Stubhub:

https://www.stubhub.com/yung-gravy-manchester-tickets-3-4-2023/event/151195790/?sections=500403%2C50...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005D4DE90B5BBE

[JONA]

Hi Team,

Please update Stubhub Floor map for this event Bert Kreischer  12/14/2022   to match the map on the primary market with link below for reference:

https://aac-uaa.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AUAA%3AAAC22%3ABK1214%3A...

Thanks,

Jona

[JONA]

Hi Team,

Kindly add StubHub map details  for this event Jann Arden 02/15/2023 with photo below for reference:

Thanks,

Jona

[ticketmvp]

This event needs to be added to StubHub:

Ja Rule & Ashanti with Juvenile, Lloyd, Trina, Ying Yang Twins & more
Sun • Dec 11 • 7:00 PM
H-E-B Center at Cedar Park, Cedar Park, TX

[JONA]

Hi Team,

Please update StubHub  map and add RESERVED Section  for this event Joan Osborne 03/29/2023  to match the map on the primary market with link below for reference:

Primary Link:  https://tix.axs.com/DrsuCQAAAAABTvJ7AAAAAADt%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBzEwIE1pbGUA%2f%2f%2f%2f%2...

Thanks,

Jona