Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Bert Kreischer 12/14/22

Kindly update the floor sections.

Link to the event from Stubhub:

https://www.stubhub.com/bert-kreischer-anchorage-tickets-12-14-2022/event/150583867/?

Link to the event from the primary ticket provider:

https://aac-uaa.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AUAA%3AAAC22%3ABK1214%3A...

[lotus_gaymarie]

Event: Steve Trevino 12/17/22

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/steve-trevino-tucson-tickets-12-17-2022/event/150321933/?quantity=1

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/19005CD524BC51B7

[zhariiel]

Hi Team, 

Seeking your assistance to update the time from 1PM to 2PM on this event:

Event Name:Theresa Caputo
Event Date & Time: 01/15/23  3:00 PM
Stubhub Link: https://www.stubhub.com/theresa-caputo-visalia-tickets-1-15-2023/event/150543532/?quantity=0
Primary Link: https://www.etix.com/ticket/p/5503513/theresa-caputo-livethe-experience-visalia-visalia-fox-theatre

Thank you

[Quiennie]

Hi Team,

Please update seat map on Stubhub for this event:

Thievery Corporation
Sun 18 Dec, 19:00
Revolution Live, Fort Lauderdale, FL

Stubhub Link: https://www.stubhub.com/thievery-corporation-fort-lauderdale-tickets-12-18-2022/event/150514064/?qua...

Primary Link: https://www.ticketmaster.com/event/0D005D3CFF18D23C


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update seat map on Stubhub for this event

Miami Heat at Indiana Pacers

PARKING PASSES ONLY
Mon 12 Dec, 19:00
Gainbridge Fieldhouse Parking Lots, Indianapolis, Indiana

Stubhub Link: https://www.stubhub.com/parking-passes-only-indiana-pacers-indianapolis-tickets-12-12-2022/event/150...

Primary Link: https://www.tickpick.com/buy-indiana-pacers-vs-miami-heat-tickets-gainbridge-fieldhouse-12-12-22-7pm...


Thanks,

Quiennie

[ticketdude2]

The Flatliners

Sat Dec 17, 7:00 PM

https://www.stubhub.ca/the-flatliners-toronto-tickets-12-17-2022/event/150425413/

https://www.ticketmaster.ca/venue/131101?tab=seatingCharts

[FLCathy]

The Map for this event is incorrect - and this listing does not appear to be created by stubhub but another seller trying to manipulate your system and buyers.   This is happening too often!!

Shane Gillis Live
Tampa Theatre
February 17, 2023 7:00 PM

https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

[KMarieW]

 Event Name- Derren Brown Showman

- Event Date- 18th December 2022

- Link to the event on our site- Derren Brown London Tickets | 17/12/2022 - 19:30 | StubHub UK

- A link to a correct map (if you have one)- Apollo Theatre London Seating Plan & Photos | SeatPlan 

Whole balcony section is missing which means I can not sell the tickets I have.

[zhariiel]

Hi Team, 

Seeking your assistance to update the map on this event:

Event Name: Theresa Caputo
Event Date & Time: 01/28/23  8:00 PM
Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-28-2023/event/150495180/?quantity=2
Primary Link: https://www.ticketmaster.com/theresa-caputo-temecula-california-01-28-2023/event/0A005D35C62A41A2?br...

Thank you !

[JONA]

Hi Team,

Kindly update Stubhub map Floor Section for this event A Day To Remember 12/24/22  to matcth the map on the primary market. Please see link below for reference:

https://www.ticketmaster.com/event/16005D3CF5646AE3?wt.mc_id=EML_TMNT549495_1056857_0[PC_eventImage&...

Thanks,

Jona