Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[KMarieW]

 Event Name- Derren Brown Showman

- Event Date- 18th December 2022

- Link to the event on our site- Derren Brown London Tickets | 17/12/2022 - 19:30 | StubHub UK

- A link to a correct map (if you have one)- Apollo Theatre London Seating Plan & Photos | SeatPlan 

Whole balcony section is missing which means I can not sell the tickets I have.

[zhariiel]

Hi Team, 

Seeking your assistance to update the map on this event:

Event Name: Theresa Caputo
Event Date & Time: 01/28/23  8:00 PM
Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-28-2023/event/150495180/?quantity=2
Primary Link: https://www.ticketmaster.com/theresa-caputo-temecula-california-01-28-2023/event/0A005D35C62A41A2?br...

Thank you !

[JONA]

Hi Team,

Kindly update Stubhub map Floor Section for this event A Day To Remember 12/24/22  to matcth the map on the primary market. Please see link below for reference:

https://www.ticketmaster.com/event/16005D3CF5646AE3?wt.mc_id=EML_TMNT549495_1056857_0[PC_eventImage&...

Thanks,

Jona

[lotus_gaymarie]

Event: REO Speedwagon 01/11/23

Kindly make the event map interactive.

Link to the event from Stubhub:

https://www.stubhub.com/reo-speedwagon-thousand-oaks-tickets-1-11-2023/event/150506566/?sections=&ti...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0B005D34F3C52C6A

[ltcnica08]

Hi Team,

Seeking your assIstance to add map, SH link and map listings for below event:

Event Name:  Gimme Gimme Disco
Venue: House of Blues Boston|Boston, MA
Event Date & Time: Sat, Jan 14, 2023, 9:00 PM
Stubhub Link: NA
Primary Link: https://concerts.livenation.com/gimme-gimme-disco-18-boston-massachusetts-01-14-2023/event/01005D5AB...

[ltcnica08]

Hi Team,

Seeking your assistance to populate Stubhub link, listings and map for below event:

Event Name: The Movement
Venue: House of Blues Boston|Boston, MA
Event Date & Time: Sat, Mar 25, 2023, 7:00 PM
Stubhub Link: NA
Primary Link: https://concerts.livenation.com/the-movement-always-with-me-tour-boston-massachusetts-03-25-2023/eve...

[mariefe_madrid]

Hi Team,

Requesting to update the map seat on the event below:

Jim Gaffigan (Rescheduled from 11/18/2022)

Van Andel Arena|Grand Rapids, MI

Sat, Apr 15, 2023, 7:00 PM

https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/?quantity=1

https://www.ticketmaster.com/event/08005C92CC72246F

Thank you

[mariefe_madrid]

Hi Team,

Requesting to remove PIT GA and replace it to PIT 1 and PIT 2 on the event below:

Cirque Du Soleil Twas The Night Before

Arizona Financial Theatre|Phoenix, AZ

Thu, Dec 22, 2022, 7:30 PM

https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-22-2022/ev...

https://concerts.livenation.com/event/19005D09F6F337A6

Thank you

[Meistertix]

Missing map for - https://www.stubhub.com/kevin-james-asheville-tickets-2-2-2023/event/151238536/?quantity=2

Correct seating map- https://www.ticketmaster.com/kevin-james-the-irregardless-tour-asheville-north-carolina-02-02-2023/e...

[Mauflores]

Hi Team,

Seeking your assistance to add map for this event.

Event Name: Columbus Blue Jackets Parking

Venue: Nationwide Arena Parking

Event Date & Time:  Dec 27, 2022, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-buffalo-sabres-columbus-tickets-12-27-2022/event/1502881...

Primary Link: https://arenadistrict.parkmobile.io/venues/nationwide-arena/events/131255