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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add seated and GA sec. for the following event:

Jump Little Children

The Grey Eagle

Asheville, NC

Wed, Dec 21, 2022, 8:00 PM

 

Stubhub Link:

Jump Little Children Tickets - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update PIT sec. to PIT 1 and PIT 2 for the following event:

Cirque Du Soleil Twas The Night Before

Arizona Financial Theatre

Phoenix, AZ

Wed, Dec 21, 2022, 7:30 PM

 

Stubhub Link:

Cirque du Soleil: Twas The Night Before - Phoenix Tickets - StubHub

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FLCathy
Stagehand

Re: Map Errors on Site

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Larry the Cable Guy (16+ Event)
Soaring Eagle Casino and Resort | Mount Pleasant, MI
Fri, Mar 10, 2023, 8:00 PM

 

 https://www.stubhub.com/larry-the-cable-guy-mount-pleasant-tickets-3-10-2023/event/151261557/?quanti...

 

https://event.etix.com/ticket/online/performanceSale.do?partner_id=430&performance_id=5357934&method...

 

Screenshot 2022-12-13 215255.jpg

Thank you

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a second follow up to add the map for this event:

Event Name: Jerry Seinfeld

Venue: The Hall at Live Casino and Hotel - Hanover

Event Date & Time:  May 19, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/jerry-seinfeld-hanover-tickets-5-19-2023/event/105206198/?clickref=1101lwoQ9...

Primary Link: https://www.axs.com/events/425068/jerry-seinfeld-ticketsjerry.JPG

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GilAvraham
Team Mascot

Add seating map

Hi,
I saw that for ateez concert in madrid you dont have a seating map.
the event url in stubhub: the event in stubHub 
the event in the official site seller: seller site 
tha map:

Screenshot_20221212_104921.png

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pr
Umpire

WRONG MAP

HERE IS THE   LINK TO THE CORRECT MAP FOR THE FOLLOWING

 

Jeff Foxworthy & Leanne Morgan with very special guest Dusty SlayMore Info

Wed • May 17, 2023 • 7:00 PM
North Charleston Coliseum, North Charleston, SC
 
 
 
 
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rensprt
Backup Singer

Jimmy Carr Centennial Hall May 23, 2023 9:30pm

Please add the following show: Jimmy Carr Centennial Hall, London, Ontario on May 23, 2023 at 9:30pm.

 

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rensprt
Backup Singer

Re: Jimmy Carr Centennial Hall May 23, 2023 9:30pm

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