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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

teddylegend
Umpire

Re: Map Errors on Site

Map request for Jerry Seinfeld

 

Here is the link to the seating map...SH does not have one up....

https://uispac.com/plan-your-visit/seating-charts/

 

Jerry Seinfeld

Friday, February 17, 20237:00 PM

UIS Performing Arts Center - Sangamon Auditorium Springfield, IL
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

PARKING PASSES ONLY Milwaukee Bucks at New Orleans Pelicans
Mon Dec 19 2022 7:00 PM
Smoothie King Center Parking Lots, New Orleans, Louisiana

Stubhub Link: https://www.stubhub.com/parking-passes-only-new-orleans-pelicans-new-orleans-tickets-12-19-2022/even...




Thanks,

Quiennie
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, exchange location of section RFLRRC with section RFLRCT for below event:
John Crist
Will Rogers Auditorium, Fort Worth, TX
March 18, 2023, 4:00 PM

 

Stubhub link: https://www.stubhub.com/john-crist-fort-worth-tickets-3-18-2023/event/150601632/

 

Primary ticket provider link: https://www.ticketmaster.com/event/0C005D55D6FF340E

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, swap sections RFLRRC with section RFLRCT for below event:
John Crist
Will Rogers Auditorium, Fort Worth, TX
March 18, 2023, 4:00 PM

 

Stubhub link: https://www.stubhub.com/john-crist-fort-worth-tickets-3-18-2023/event/150601632/

 

Primary ticket provider link: https://www.ticketmaster.com/event/0C005D55D6FF340E

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly update the Stubhub map by adding the missing section VIP admission. Below is the primary link for your reference.

Event Name: Tracy Morgan
Event Date & Time: 02/18/23   9:30 PM

Primary Link: https://www.ticketweb.com/event/tracy-morgan-brea-improv-tickets/12713755
Stubhub link:https://www.stubhub.com/tracy-morgan-brea-tickets-2-18-2023/event/151255564/?quantity=2


Thank you!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Please add missing Floor 1-3 sections on event map.

 

Stubhub Link:

Carrie Underwood Tickets - Carrie Underwood Concert Tickets and Tour Dates - StubHub

 

Primary Link:

John Paul Jones Arena - Ticketing System (axs.com)

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Missing Section

 

Please add VIP Admission section to Stubhub map

 

Tracy Morgan (21+ Event)
Improv Comedy Club - Brea | Brea, CA
Sat, Feb 18, 2023, 9:30 PM

 

https://www.stubhub.com/tracy-morgan-brea-tickets-2-18-2023/event/151255564/?quantity=0&sections=128...

 

https://www.ticketweb.com/event/tracy-morgan-brea-improv-tickets/12713755

 

Screenshot 2022-12-19 153945.jpg

 

Thank you

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow-up to add this on your list of events:

Event Name: Stomp

Venue: Lewis Family Playhouse

Event Date & Time:  Mar 05, 2023, 2:00 PM

Primary Link: https://mpv.tickets.com/?agency=CRCV_SNG_MPV&orgid=51969&eventId=23022#/event/E23022/ticketlist/?vie...

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to update the  map and add:
GA PIT 1 and GA PIT 2

Event Name: Cirque Du Soleil Twas The Night Before

Venue: Arizona Financial Theatre

Event Date & Time: Dec 21, 2022, 7:30 PM

Stubhub Link: https://www.stubhub.com/cirque-du-soleil-twas-the-night-before-phoenix-phoenix-tickets-12-21-2022/ev...

Primary Link: https://concerts.livenation.com/event/19005D09F6F137A2?wt.mc_id=EML_TMNT549495_1068342_0[PC_eventIma...DSA.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow up to add the map for this event:

Event Name: Colorado Avalanche Parking

Venue: Ball Arena Parking

Event Date & Time: Dec 21, 2022, 6:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-montreal-canadiens-denver-tickets-12-21-2022/event/15028...

Primary Link: https://www.parkwhiz.com/ball-arena-parking/montreal-canadiens-at-colorado-avalanche-1225194/

Reply
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Read about the changes here