Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: Trippie Redd 01/21/23

Kindly add floor sections

Link to the event from Stubhub:

https://www.stubhub.com/trippie-redd-bangor-tickets-1-21-2023/event/150364516/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/01005D0CDC1A79C6

[sagas]

The map for Miss Universe Finals is incorrect on the stubhub site preventing us from listing tickets. Stubhub is shwoing that the event is general admission, however, it is not. There are assigned tickets. 

Miss Universe Finals, January 14, 2023 7:00 PM

https://www.stubhub.com/miss-universe-pageant-new-orleans-tickets-1-14-2023/event/151265342/?quantit...

https://www.ticketmaster.com/71st-miss-universe-competition-finals-new-orleans-louisiana-01-14-2023/...

[JONA]

Hi Team,

Kindly update StubHub map and add Sections  Mezzannine 0 as SRO and Mezzannine 7 as SRO for this event Big Thief  0215/2023 to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/big-thief-austin-texas-02-15-2023/event/3A005CC2DD687710?wt.mc_id=EML_T...

Thanks,

Jona

[mariefe_madrid]

Hi Team,

Requested to update the map seat on the event below:

Subtronics (18+ Event)

Downtown Las Vegas - DLV Events Center|Las Vegas, NV

Fri, Jan 13, 2023, 6:00 PM

https://www.stubhub.com/subtronics-las-vegas-tickets-1-13-2023/event/150485532/

https://bassrush.frontgatetickets.com/event/j2eyzktzr83kg5k0

Thank you

[ltcnica08]

Hi,

Please update floor section on this map:

https://www.stubhub.com/cirque-du-soleil-corteo-montreal-montreal-tickets-12-26-2022/event/150475360...

Thank you

[mariefe_madrid]

Hi Team,

Rquesting to update the map seat on the event below:

Cirque du Soleil Corteo

Bell Centre|Montreal, QC

Thu, Dec 22, 2022, 7:30 PM

https://www.stubhub.com/cirque-du-soleil-corteo-montreal-montreal-tickets-12-22-2022/event/150457113...

https://www.ticketmaster.ca/cirque-du-soleil-corteo-montreal-quebec-12-22-2022/event/31005D05C78F428...

Thank you

[lotus_gaymarie]

Event: Theresa Caputo 01/27/23

Please update event map

Link to the event from Stubhub:

https://www.stubhub.com/theresa-caputo-temecula-tickets-1-27-2023/event/150531731/?quantity=0&sectio...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0A005D34E13B4590

Incorrect map:

Correct map:

[lotus_gaymarie]

Event: Anthrax 01/28/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/anthrax-mount-pleasant-tickets-1-28-2023/event/150597762/?quantity=1

Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6664888&method=restoreToken

[JONA]

Hi Team,

Kindly add RESERVED Section on StubHub map for this event Joan Osborne 03/29/2023  to match the map on the primary market with link below for reference:

https://www.axs.com/events/451110/joan-osborne

Thanks,

Jona

[lotus_gaymarie]

Event: Sam Morril 02/02/23

NO MAP ON SITE

Link to the event from Stubhub:

https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/?quantity=1

Link to the event from the primary ticket provider:

https://admitone.com/events/sam-morril-vancouver-8473595