Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Please update map on Stubhub and the following sections for this event:

Usher
Fri Mar 17, 9:00 PM
Dolby Live at Park MGM, Las Vegas, Nevada

Sections to be add:
101A, 101B, 102, 103A and 103B
SLTBL and SRTBL

Stubhub link: https://www.stubhub.com/usher-las-vegas-tickets-3-17-2023/event/150420166/?quantity=0

Primary link: https://www.ticketmaster.com/usher-my-way-the-vegas-residency-las-vegas-nevada-03-17-2023/event/2E00...

Thanks,

Quiennie

[JONA]

Hi Team,

Kindly update StubHub map  for this event  Lewis Black 05/13/23  to match the map on the photo below   with link for reference :

https://event.etix.com/ticket/online/performanceSale.do?utm_source=hive&utm_medium=email&utm_campaig...

Thanks,

Jona

[lotustixmalou]

Hi team,

Please, add Stubhub map to below event:
Pepe Aguilar
Pechanga Entertainment Center, Temecula, CA
January 13, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/pepe-aguilar-temecula-tickets-1-13-2023/event/150454853/

Primary ticket provider link: https://www.ticketmaster.com/event/0A005D01A9D92596

[JONA]

Hi  Team,

Kindly update Stubhub map and add these SECTIONS 101B,101A,102,103A and 103B to match tha map on the primary market with link below for reference:

https://www.ticketmaster.com/event/2E005D13A2940C72

Event: Usher 9:00 PM Show

Venue: Dolby Live at Park MGM|Las Vegas, NV

Date and Time: Wed, Mar 15, 2023, 9:00 PM

Thanks,

Jona

[zhariiel]

Hi Team, 

Seeking your assistance to update the section Floor and make it section Nord  on this event:

Event Name:Andre Rieu
Event Date & Time: 09/22/23  7:30 PM
Stubhub Link: https://www.stubhub.com/andre-rieu-montreal-tickets-9-22-2023/event/151264513/?quantity=0&priceRange...
Primary Link: https://www.ticketmaster.ca/event/31005D67F29C5F74?lang=en-ca&brand=evenko

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to update the map to Sections General admission and Lawn ADA only on this event:

Event Name: Death Cab for Cutie
Event Date & Time: 06/17/23  7:00 PM
Stubhub Link: https://www.stubhub.com/death-cab-for-cutie-bend-tickets-6-17-2023/event/150548570/?clickref=1100lwh...
Primary Link: https://concerts.livenation.com/event/0F005D4D6AF01009?f_ras_manifest_attributes=true&REFERRAL_ID=tm...

Thank you !

[FLCathy]

Incorrect Map

Event is not general admission

Shane Gillis Live
Tampa Theatre
February 17, 2023 7:00 PM

Incorrect Map / Listing: https://www.stubhub.com/shane-gillis-tampa-tickets-2-17-2023/event/151301285/?quantity=2

Correct Map:  https://tampatheatre.org/live/shane-gillis-live/

Please fix asap!

[FLCathy]

Willie Nelson
More Info
Sun • Feb 26, 2023 • 7:30 PM
The St. Augustine Amphitheatre, St Augustine, FL

Incorrect Map for Pit Seating; Pit Seating is NOT general admission;

Stubhub listing does not allow you to enter rows/ seats for pit seating

Incorrect Map / Listing: https://www.stubhub.com/willie-nelson-st-augustine-tickets-2-26-2023/event/151292508/?quantity=2&sec...

Venue Listing: https://www.ticketmaster.com/willie-nelson-st-augustine-florida-02-26-2023/event/22005D7EAECBBE2F

[lotustixmalou]

Hi team,

Please, change Stubhub map to all general admission for below event:
Unwritten Law
The Observatory North Park, San Diego, CA
January 20, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/unwritten-law-san-diego-tickets-1-20-2023/event/150570038/

Primary ticket provider link: https://concerts.livenation.com/event/0B005D58FF022ED2

[RmOropesa]

Hi Team,

Seeking your assistance to update and change ORCHESTRA GENERAL ADMISSION to GENERAL ADMISSION 1ST FLOOR  for the below event:

Event Name: Death Cab for Cutie
Venue: Riverside Theater - WI|Milwaukee, WI
Event Date & Time: Tue, Jun 06, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/death-cab-for-cutie-milwaukee-tickets-6-6-2023/event/150556040/?quantity=2

Primary Link: https://tix.axs.com/XQHUIAAAAACLGdeAAAAAAABQ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fE1BhYnN0IFRoZWF0ZXIgR3JvdX...