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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

fulfillment
Stagehand

Map Errors on Site

Hi! Event map for NEW YEARS EVE CLASSIC - Friday Only Fri 30 Dec, 19:30 Cowtown Coliseum, Fort Worth, TX shows GA sec but in the primary site there are seated sections. Please see attached file for reference. Thank you!NEW YEARS EVE CLASSIC.png

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add and update the event map into General admission floor section for the below event:

 

Event Name: Kevin Kaarl
Venue: Tower Theatre - OKC|Oklahoma City, OK
Event Date & Time: Tue, Mar 28, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=2

 

Primary Link: https://towertheatreokc.com/

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add Orchestra PIT to Stubhub map for these following events:

 

Frozen
DeVos Performance Hall | Grand Rapids, MI
Sun, Jul 16, 2023, 1:00 PM

Stubhub link:

https://www.stubhub.com/frozen-the-musical-grand-rapids-grand-rapids-tickets-7-16-2023/event/1503445...

 

Primary link:

https://www.ticketmaster.com/event/08005D6EBEB937BD?

 

Frozen
DeVos Performance Hall | Grand Rapids, MI

Sat, Jul 15, 2023, 2:00 PM

Stubhub link: 

https://www.stubhub.com/frozen-the-musical-grand-rapids-grand-rapids-tickets-7-15-2023/event/1503445...

 

Primary Link:

https://www.ticketmaster.com/event/08005D6EBEB937BD?

 

Thank you

 

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the map for this event.

Event Name: Fit For A King

Venue: Theatre of Living Arts

Event Date & Time: Sun, Mar 12, 2023, 7:00 PM

Stubhub Link: stubhub.com/fit-for-a-king-philadelphia-tickets-3-12-2023/event/151298425/?clickref=1100lwq6SypQ&utm_medium=publisher_program&utm_sub_medium=Blogger&utm_source=partnerize_ticketflipping&utm_campaign=1101l799&utm_content=0&publisher_id=1100l248430&gcid=AF1100l248430&PCID=partnerize_ticketflipping_publisher_program_Content-1101l799

Primary Link: https://concerts.livenation.com/event/02005D71B52A6838?wt.mc_id=EML_TMNT549497_1312214_0[PC_eventIma... fit.JPG

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please complete the floor and stage layout on Stubhub Map for this event:

 

SNHU CAPE presents Yung Gravy
Sat Mar 04, 7:00 PM
SNHU Arena, Manchester, NH

Stubhub Link: https://www.stubhub.com/yung-gravy-manchester-tickets-3-4-2023/event/151195790/?quantity=5

Primary Link: https://www.ticketmaster.com/snhu-cape-presents-yung-gravy-manchester-new-hampshire-03-04-2023/event...


Thanks,

Quiennie

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Blueys Big Play 01/19/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/?quantity=0


Link to the event from the primary ticket provider:

https://www.axs.com/events/445387/bluey-s-big-play-tickets

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Colorado Avalanche Parking
Event Date & Time: 12/31/22  5:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-colorado-avalanche-denver-tickets-12-31-2022/event/15028...
Primary Link:https://www.ballarena.com/plan-your-visit/parking-directions/

 

Thank you !

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Rachelle22
Zamboni Driver

Pretty Woman

Hi Team,
Seeking your assistance to make Orchestra Sections interactive for below event:
Event Name: Pretty Woman
Venue: Sarofim Hall - Hobby Center|Houston, TX
Event Date & Time: Jan 05, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/pretty-woman-houston-houston-tickets-1-5-2023/event/105285169/?
Primary Link: https://www.ticketmaster.com/moulin-rouge-touring/event/0F005D21AF3C26E4?refArtist=K8vZ9175GKV

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Rachelle22
Zamboni Driver

Pretty Woman 01/05/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Pretty Woman
Venue: Sarofim Hall - Hobby Center|Houston, TX
Event Date & Time: Jan 05, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/pretty-woman-houston-houston-tickets-1-5-2023/event/105285169/
Primary Link: https://www.ticketmaster.com/moulin-rouge-touring/event/0F005D21AF3C26E4

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Community Log-In Changes May 1st
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Read about the changes here