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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the incorrect sections in the Stubhub map into 101B, 101A, 102, 103A,103B, VIP, Stage Left Table and Stage Right Table. See the photo for reference:

 

Usher
Dolby Live at Park MGM | Las Vegas, NV
Fri, Apr 28, 2023, 9:00 PM

 

Stubhub link:

https://www.stubhub.com/usher-las-vegas-tickets-4-28-2023/event/150420201/?quantity=0

 

Primary Link:

https://www.ticketmaster.com/event/2E005D13A2A80C9B?

 

Screenshot 2022-12-29 154646.jpg

 

Thank you

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: The Mavericks

Venue: Palladium Center For The Performing Arts

Event Date & Time: Fri, Jan 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/the-mavericks-carmel-tickets-1-27-2023/event/150437763/?clickref=1100lwq8U5N...

Primary Link: https://secure.thecenterpresents.org/10808/10921 maver.JPG

Reply
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Rachelle22
Zamboni Driver

Jim Gaffigan

Hi Team,
Seeking your assistance to add Section 1, 2, 3 for below event:
Event Name: Jim Gaffigan
Venue: Van Andel Arena|Grand Rapids, MI
Event Date & Time: Apr 15, 2023, 7:00 PM
Stubhub Link: https://stubhub.community/t5/Events-and-Venues/bd-p/eventsvenues
Primary Link: https://www.ticketmaster.com/jim-gaffigan-dark-pale-tour-grand-rapids-michigan-04-15-2023/event/0800...

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the ADA-OR(Accessible section) label on this section:

Event Name: Wicked

Venue: Kennedy Center Opera House

Event Date & Time: Thu, Jan 19, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/taylor-tomlinson-atlanta-tickets-1-14-2023/event/151200734/?clickref=1011lwt...
https://www.kennedy-center.org/whats-on/explore-by-genre/theater/2022-2023/wicked/

Primary Link: https://www.ticketmaster.com/taylor-tomlinson-the-have-it-all-atlanta-georgia-01-14-2023/event/0E005... Taylor Tomlinson.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a 3rd follow-up to update the map for this event.

Event Name: Theresa Caputo

Venue: Pechanga Entertainment Center

Event Date & Time: Fri, Jan 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-27-2023/event/150531731/?clickref=1011lwtn... theresa.JPG

Primary Link:

Reply
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the1975tix
Pit Crew

Re: Map Errors on Site

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section VIP General admission on this event:

 

Event Name: Mo Amer
Event Date & Time: 12/30/22  9:30 PM
Stubhub Link: https://www.stubhub.com/mo-amer-brea-tickets-12-30-2022/event/151238138/?quantity=0&sections=1281870...
Primary Link: https://www.ticketweb.com/event/mo-amer-brea-improv-tickets/12685495?irgwc=1&clickid=S-MTYF3DAxyNWce...

 

Thank you !

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Blueys Big Play
Mechanics Bank Theater, Bakersfield, CA
January 19, 2023, 6:00 PM

 

Stubhub link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/

 

Primary ticket provider link: https://tix.axs.com/rXWFCQAAAAAfGyxaAgAAAAAc%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEU1lY2hhbmljcy10aGVhdGVyAP...

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change sections 101, 102 and 103 to General Admission on Stubhub map for below event:
Angel Olsen
The Joy Theater, New Orleans, LA
January 21, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/angel-olsen-new-orleans-tickets-1-21-2023/event/150464971/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1B005D30CF21802B

Reply
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Community Log-In Changes May 1st
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Read about the changes here