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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Denver Nuggets Parking
Event Date & Time: 01/01/23  6:00 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-denver-nuggets-denver-tickets-1-1-2023/event/150340281/?...
Primary Link: https://www.parkwhiz.com/ball-arena-parking/boston-celtics-at-denver-nuggets-1236029/

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section Premium Booth on this event:

 

Event Name: Dusty Slay
Event Date & Time: 12/30/22  9:00 PM
Stubhub Link: https://www.stubhub.com/dusty-slay-cary-tickets-12-30-2022/event/150579141/?quantity=5
vivid link: https://www.vividseats.com/dusty-slay-tickets-raleigh-raleigh-improv-12-30-2022--theater-comedy/prod...
Primary Link: https://www.ticketweb.com/event/dusty-slay-raleigh-improv-tickets/12252375?pl=raleighimprov&REFID=ra...

 

Thank you !

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the parking map for this event:

Event Name:  New Jersey Devils Parking

Venue: Prudential Center Parking

Event Date & Time: Sat, Jan 07, 2023, 1:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-new-york-rangers-newark-tickets-1-7-2023/event/150287639...

Primary Link: https://app.parkmobile.io/venues/prudential-center/events/129931 New Jersey Devils Parking.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the parking map for this event:

Event Name:  New Jersey Devils Parking

Venue: Prudential Center Parking

Event Date & Time: Sat, Jan 1, 2023, 3:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-new-jersey-devils-newark-tickets-1-1-2023/event/15028763...

Primary: https://app.parkmobile.io/venues/prudential-center/events/129929
New Jersey Devils Parking.JPG

Reply
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FLCathy
Stagehand

Re: Map Errors on Site

Shane Gillis Live
Tampa Theatre
February 17, 2023 7:00 PM

 

Stubhub listing is wrong; event is not general admission; it is reserved seating like all events at the Tampa Theater.

 

INCORRECT STUBHUB LISTING: https://www.stubhub.com/shane-gillis-tampa-tickets-2-17-2023/event/151301285/?quantity=2

 

VENUE INFO

https://tampatheatre.org/live/shane-gillis-live/

https://www.etix.com/ticket/p/3298464/shane-gillis-tampa-tampa-theatre

 

Please fix ASAP as this event is approaching soon

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Pepe Aguilar

Pechanga Entertainment Center|Temecula, CA

Fri, Jan 13, 2023, 8:00 PM

 

https://www.stubhub.com/pepe-aguilar-temecula-tickets-1-13-2023/event/150454853/?quantity=2

 

Thank you

Reply
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FLCathy
Stagehand

Re: Map Errors on Site

Willie Nelson
Sun • Feb 26, 2023 • 7:30 PM
The St. Augustine Amphitheatre, St Augustine, FL

 

Stubhub map is incorrect - PIT 1, PIT 2, PIT 3 are reserved seating with assigned rows and seats.   Please fix stubhub map to allow listing by row and seat in the PIT sections.   PIT seats are NOT general admission.

 

Event is soon.

 

Stubhub listing with incorrect PIT information:

https://www.stubhub.com/willie-nelson-st-augustine-tickets-2-26-2023/event/151292508/?quantity=2&sec...

 

Venue listing with correct map:

https://www.ticketmaster.com/willie-nelson-st-augustine-florida-02-26-2023/event/22005D7EAECBBE2F

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Big Head Todd and the Monsters
Academy of Music Theatre, Northampton, MA
January 27, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/big-head-todd-and-the-monsters-northampton-tickets-1-27-2023/event/151225733...

 

Primary ticket provider link: https://www.aomtheatre.com/event-ticket-buy/19801/

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change General Admission section to Reserved Sections 1, 2 and 3 on Stubhub map for below event:
Dita Von Teese
Orpheum Theatre, New Orleans, LA

January 27, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/dita-von-teese-new-orleans-tickets-1-27-2023/event/150448219/

 

Primary ticket provider link: https://www.ticketmaster.com/event/1B005D2290714057

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Sam Morril 02/02/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/?quantity=0


Link to the event from the primary ticket provider:

https://admitone.com/events/sam-morril-vancouver-8473595

Reply
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Community Log-In Changes May 1st
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Read about the changes here